Organisation : Good Shepherd
Location : Melbourne
Work type : Full-time
Sector : Community Development
Salary type : Annual Package
About the organisation
Organisation Name : Good Shepherd
About the role
- Large, iconic women's & family services NFP
- Melbourne based + WFH options
- Circa $135k including Super (plus NFP salary packaging)
The Organisation:
Good Shepherd Australia New Zealand (GSANZ) is committed to tackling the significant critical, contemporary issues adversely affecting women, girls, and their families. They aspire for all women, girls, and families to be safe, well, strong, and connected.
GSANZ is one of the largest providers of financial capability programs In Australia, with a diverse range of services to support people who are financially & socially vulnerable. They offer microfinance programs and products, financial counselling and coaching, family violence support, family and youth programs, playgroups, education programs, and community houses.
The Role:
Reporting to the General Manager Financial Capability and Financial Independence, The National Program Manager will lead service delivery and operations and drive the strategic direction of the Financial Independence Hub, including delivering on an ambitious four-year expansion plan. The National Program Manager is responsible for the effective and successful management of the team, managing the program and the delivery of contract obligations, client satisfaction, workflow, productivity, continuous quality improvement, risk management, and budget.
GSANZ developed the Financial Independence Hub (FIH) in collaboration with the Commonwealth Bank of Australia as an innovative financial guidance and coaching program. The program supports people in Australia who have been impacted by financial abuse as a result of domestic and family violence (DFV) and are in the post-crisis stage to achieve personal financial goals and assist them in financial independence.
The Hub-team comprises of Regional Team Leaders, Financial Coaches, Senior Practitioners and Hub Coordinators, who hold extensive knowledge and understanding of financial abuse, domestic and family violence. Their role is to support participants to achieve their personal financial goals and financial independence.
The Candidate:
You will possess demonstrated success in building and delivering large scale community service programs.
As well as experience, formal qualifications in Social Work, Community Development, Community Services, or an equivalent field are required. Postgraduate qualification in Business or Management will be an added advantage.
In addition, you need to be able to demonstrate that you have:
- Experience in managing client centred, trauma-informed and strengths-based practice
- Excellent team and people leadership skills with experience leading a dynamic team through a period of establishment and expansion
- The ability to assess, respond to, and develop strategies to mitigate risk from a participant as well as an organisational perspective
- Demonstrated ability to work independently, take initiative and drive program delivery as per agreed milestones
- The ability to work collaboratively within a team and broader network of partners and contracted services
- Excellent communication, organisational and interpersonal skills, including an ability to quickly build rapport
- Superior stakeholder management and collaborating skills
- The ability to develop and implement systems to ensure timely and accurate data collection and reporting
- Superior experience in report writing
- Demonstrate ability to provide high quality, strengths-based, reflective supervision to staff
- Experienced working with diverse groups and cultures
- Demonstrated understanding of domestic and family violence context is necessary, although direct DFV service delivery experience is not required
The Offer:
A competitive salary at Circa $135k Including statutory superannuation is on offer, plus access to attractive PBI/NFP salary packaging. This is a full-time, permanent position, based in the Melbourne office
If you have exceptional skills in the above areas and are looking for a new and exciting challenge, please make an application by clicking the ‘Apply’ tab below to submit your resume and cover letter in Word format. To confidentially discuss this role further please feel free to call Nick Body (0477 013 709) or Barry Vienet (0418 329 523) from Johnson Recruitment.
Aboriginal and Torres Strait Islander people, migrants and refugees, and LGBTIQA people are strongly supported in applying.
This is a retained, exclusive assignment and any direct applications or referrals will be forwarded to Johnson Recruitment.
How to apply
#PBA1Please quote in application: National Program Manager, Financial Independence Hub via Pro Bono Australia.
Sector: #Community_Development
