Program Officer (Remote)

The Program Officer – Pacific role works closely with our staff, volunteers and partners through provision of administrative, coordination & technical skills to support impactful locally-led projects across the Pacific. ABV values collaboration and sharing of technical skills, experience and learning as an imperative to the delivery of consistent, quality outcomes across all programs and partnerships.

KEY RESPONSIBILITIES AND DUTIES OF THE POSITION

PROGRAM DELIVERY:

• Develop an in-depth understanding of program scope and particulars (i.e., timeframes, financials, risk plans, monitoring, evaluation, and learning (MEL) frameworks, reporting requirements, etc.) as well as processes, policies, and documentation requirements in order to:
  • Collaborate closely and provide proactive support to in-country program and partner staff.
  • Maintain thorough program documentation including program calendar/schedule and milestones, and relevant databases.
  • Manage and facilitate the flow of project related information among program team members.
  • Support regular program monitoring activities, including implementation, data collation, analysis and/or reporting.
  • Support monitoring of direct budget expenses and budget acquittals as required.
• Coordinate the logistics for field visits, running project events and workshops and organise program meetings, ensuring required program resources and equipment are always available
• Identify problems, issues, or risks (incl. volunteer welfare) and escalate to relevant program team member/Volunteer engagement team member to address (per the risk management plan/s for the program/s)
• Support the evaluation of program/s, as required, including logistics and coordination of evaluation activities and collation of data
• Lead, with support/guidance line manager, implementation of special projects as agreed

VOLUNTEER / PARTNERSHIP ENGAGEMENT:

• Upon recruitment of volunteers for a role, support and coordinate on-boarding and mobilisation processes including travel, visas, accommodation and allowances, volunteer agreements, assignment reporting, etc.
• Support volunteer project briefing and collaboration activities including providing relevant project documents, supporting online briefing sessions (incl. scheduling, recording, and distributing recordings), and supporting volunteers to upskill on ABV’s shared platforms (incl. Teams, SharePoint, Outlook, etc.).
• Support the monitoring and welfare management of volunteers during their placements, including regular check-ins, troubleshooting, etc. escalating issues as required to the line manager
• Provide tailored engagement support to agreed corporate partnerships, as defined, and agreed with the line manager
• Support the collection and collation/analysis of feedback and insights from volunteers and partners for reporting on program performance

BUSINESS DEVELOPMENT & COMMUNICATIONS:

• Regularly review tender websites and identify opportunities for business development
• Participate in tender and grant application processes including research, design, development, and review as required
• Support communications activities as required, including collection of data, case studies, photos and other collateral as well as signed release waivers for ABV and partner communications
• Identify opportunities for continual improvement
• Any other duties reasonably required by the line manager.