(AS833) Casterton Memorial Hospital – CEO

Casterton Memorial Hospital (CMH) has been delivering health services, aged and primary care to its local community for well over a century. The largest employer in Casterton, with almost 100 staff and an active volunteer cohort, CMH has a total of 45 beds and an $11 million budget.

We are seeking an experienced senior executive to provide strategic, values-driven leadership and management across CMH, accountable to the board. You will implement the strategic plan to achieve financial, people and organisational sustainability measures, creating trust, encouraging ideas and building consensus at all levels, to realise the overarching vision.

An inclusive and collaborative leader, you are skilled in developing and leveraging partnerships across the region to deliver an integrated healthcare service offering for Casterton and the district.

Please view the Position Profile on www.brookerconsulting.com.au and send a brief CV (word format) by 5pm Friday 9 September to career@brookerconsulting.com.au, or ring Jeremy Wurm on 0419 529 525 or Lesley Lightfoot on 0458 543 485, in confidence.

Position Description

CASTERTON MEMORIAL HOSPITAL
Casterton Memorial Hospital (CMH) is a small rural health service located on a single site in the south west of Victoria, east of the South Australian border. It was established in 1908, now providing a range of acute health, aged residential care and primary care/community health services incorporating medical/surgical beds, operating theatre, Urgent Care Centre, dialysis chairs and a high care aged residential care facility, Glenelg House. Together with an extensive range of allied and primary health care staff, CMH provides home support programs.

VISION
To meet the health and aged care service needs of the Casterton community.

VALUES and BEHAVIOURS

• With Open Arms: To welcome and include all persons equally
• Excellence: To provide the optimum standard of care and service within available resources
• Accountability: To be accountable and transparent for all our actions
• Respect: To demonstrate dignity, privacy and honesty towards all clients
• Empathy & Compassion: To understand and respond to people’s needs and feelings

POSITION BACKGROUND
Casterton Memorial Hospital’s responsibility is to provide health, aged and primary care services to the Casterton community and seek to improve access for rural consumers to healthcare and related services, through appropriate resourcing and compliance with on-going standards, effective risk management and continuous quality improvement.


THE POSITION
The Chief Executive Officer (CEO) reports to the Board of Directors and has responsibility for the provision of effective leadership and management of the organisation. The CEO is responsible for shaping and executing organisational strategy, the effective management of financial, physical and human resources, facilitating best practice quality and clinical governance, driving a positive workplace culture, building strategic partnerships with a range of stakeholders and enhancing the profile of the organisation within the broader community.

The CEO works in a highly complex environment that requires effective interaction with the Board, staff, communities, key stakeholders including residents and their representatives, government departments, public sector partner organisations and peak bodies. The CE0 will be highly motivated and possess the ability to see the opportunities for service development and improvement.

The CEO provides leadership and oversight to CMH’s Executive Leadership Team. This includes ultimate responsibility for; 95 employees, $11 million operating revenue; and ensuring the quality of the occasions of service provided.

KEY RESPONSIBILITIES
Reporting to and accountable to the Board of Directors through the Chair, the functions of the Chief Executive are:

1. Performance and Governance

a) Governance

• Operate within delegated responsibilities and authorities as set by the Board
• As delegated by the Board of Directors, define, implement and manage the successful achievement of CMH’s strategic plan through business and clinical plans, financial management practices and effect opportunities for service development and report regularly to the Board on the progress and outcomes being achieved
• Review the Strategic Plan at least annually with the Board and the supporting business plans
• Communicate with the Board Chair in an open and transparent manner
• Ensure that the Board and its sub-committees are assisted and provided with relevant information to enable them to perform their functions effectively and efficiently
• Ensure the Board’s governance decisions are implemented and reported upon effectively throughout the organisation
• Prepare and present a formal monthly CEO Report to the Board of Directors
• Provide secretariat for Board meetings and be the principal interface between the Board and the Executive Team
• Be familiar with relevant legislation and implement requirements of statutory and accountable bodies
• Inform the Board of identified emerging challenges and risks, in a timely way and enabling them to respond in a strategically responsible manner
• Work in collaboration with state and local public health and other services for regional planning to meet the needs of population change
• Prepare Annual Financial, Report of Operations and Quality Account for delivery at the Annual General Meeting

  b) Business Management

• Ensure the financial and operational performance is underpinned by high quality policies and practices
• Develop effective financial management strategies aligned to operating plans, and ensure financial targets are met with audit compliance
• Ensure funding agreement deliverables are achieved to meet performance targets
• Ensure the organisation is designed and resourced to deliver services in accordance with strategic objectives, performs in accordance with contemporary models of practice and is robust to respond to change
• Maintain awareness of the range of programs funded by Local, State and Commonwealth Governments and pursue new program funding areas for service growth relevant to population health needs

  c) Quality and Service Delivery

• Make sure that risk, quality & safety, clinical, workforce and consumer frameworks are robust and effectively embedded throughout the organisation
• Ensure systems and processes are in place to enable the organisation to monitor clinical and service quality against performance standards, and identify areas for improvement to meet accreditation requirements
• Elevate quality of care within the organisation, ensuring the voice of the consumer is at the centre of core business and that the organisation remains focussed on continuous improvement
• Foster a culture of safety, fairness, transparency, learning and improvement in which staff are empowered and supported to understand and enact their roles and responsibilities
• Regularly report to the Board with internal and external data on clinical risks, care processes and outcomes, areas for improvement and progress towards excellence across all clinical, community and care services

Leadership, People and Culture

• Promote the Values of CMH and ensure these principles are effectively integrated in all areas of responsibility
• Provide inspirational leadership and embed a positive workplace culture that attracts, develops and retains high quality staff
• Foster a high-performing senior Executive leadership team through knowledge acquisition, effective communication skills, role modelling, performance evaluation and support for professional development
• Develop workforce capability and manage performance of employees, while meeting industrial and employment obligations
• Ensure that effective workplace health and safety systems and processes are in place to support the wellbeing of a diverse workforce
• Lead a workplace culture that is safe, supportive, collaborative and resilient
• Undertake appropriate selection, recruitment and onboarding systems and processes to ensure staff are appropriately qualified, skilled and experienced for their roles
• Ensure policies and work practices provide a safe and supportive environment for staff and volunteers
• Ensure appropriate supervision, professional support and direction for staff and volunteers
• Facilitate ongoing professional development and training of staff and volunteers which provides opportunities for career development

 
Partnerships and Engagement

• Represent CMH in developing and sustaining positive relationships with government and other funders, public health service partners, community groups and other external stakeholders
• Create and maintain strategic relationships/partnerships with key services and providers to secure integrated primary health and aged care for people in the community
• Directly engage with existing and potential clients, residents, and their representatives in the development of consumer centred programs and services
• Act at all times to promote a positive service reputation that creates awareness within and beyond the communities served
• Undertake effective community and consumer engagement to ensure relevant and people focused service delivery across all program areas
• Effectively manage and resolve complaints, incidents and accidents in a timely manner, utilising a continuous improvement framework

The successful applicant will be able to demonstrate the following:

1.  Executive experience providing values driven leadership and management, which promotes a constructive and inclusive organisational culture
2. Demonstrated ability to lead and manage in an environment of significant organisational change. Strong ability to create a vision for the future and to engage with partners, the community and the ability to inspire staff and Board Directors
3. Demonstrated knowledge of human resource management issues and experience in effectively managing a diverse workforce
4. Strong financial management, business skills and strategic planning acumen with demonstrated experience in effective risk management
5. Demonstrated experience and/or knowledge of corporate governance and the capacity to work effectively with a Board of Management
6. Highly developed interpersonal skills, written and verbal communication and negotiation skills with extensive experience in successfully developing and maintaining collaborative partnerships at all organisational levels and with a wide range of external stakeholders
7. Proven understanding of continuous improvement and accreditation
8. A commitment to community engagement in a regional setting

Qualifications

1. Tertiary qualifications in commerce, business management, health administration or other equivalent or greater qualification
2. Post-graduate health related, leadership or management qualifications

  
Desirable

1. Extensive knowledge and understanding of the Public Health Sector including working in a regulated business environment

Other Relevant Information

• The Board may amend this position description if required. Any changes will be made in consultation with the CEO
• You are required to comply with Workplace Policies and Procedures (as amended from time to time) and contribute to and maintain a safe workplace environment
• Appointment will be subject to a six-month probationary period from the date of commencement, then annually taking into account the key roles and responsibilities and required personal and professional attributes outlined in this position description
• Employment is subject to a satisfactory national Police Check and Working with Children Check, Working with Children and Vulnerable People Check
• All staff must complete a Statutory Declaration in keeping with the requirements of the Aged Care Act 1997 relevant to any spent convictions for murder or sexual assault
• The completion of a pre-existing injury / illness / medical condition declaration is required prior to appointment
• All employees of CMH are bound to work according to: the policies and procedures of the organisation, the relevant industrial agreements and Fair Work Act that provides the terms and conditions of the appointment, any Scope of Practice and professional codes of conduct relevant to the professional role, and the Victorian Code of Conduct for Victorian Public Sector Employees
• Immunisation for seasonal influenza and COVID-19 is mandatory for all employees without documented medical contraindications
• CMH is an equal opportunity employer
• Aboriginal and Torres Strait Islander people, and those who speak languages other than English are encouraged to apply