Stakeholder Engagement Officer

The Organisation

Cleaning Accountability Framework (CAF) is a world-first, game-changing organisation that exists to end the exploitation of vulnerable workers and to promote human rights and responsible business practices in the property services industry.

CAF works with the union, government, academia, and the property services industry to protect and advance the rights of cleaners in Australia, and to address modern slavery risk in supply chains. Specifically, CAF has developed and promotes an industry-leading Standard that is used to assess property assets through the CAF Certification Scheme.

The CAF Certification Scheme provides a credible framework to measure social compliance within the cleaning industry. Investors, property owners, building managers, cleaning contractors and tenants benefit from improved procurement processes and reduced risks, while cleaners are assured of fair pay and decent working conditions.

Benefits & Culture

• Contribute to ending worker exploitation in the property services industry
• Up to 4 days a week hybrid role.
• Generous salary and 12% super
• 6 weeks’ annual leave (pro rata)
• Progressive working environment
• Sydney or Melbourne based

The Role

The newly created Stakeholder Engagement Officer will be instrumental in supporting the CEO to set up a pipeline of customers for CAF’s soon to be launched portfolio certification, as well as project managing the on boarding of new clients and members. The management and evolution of the existing membership offering and ensuring the delivery of value to CAF Members is integral to your role.

You will be a key contact for existing partnerships and identify, establish, and nurture long term, mutually beneficial relationships with government and corporate stakeholders. You will also help to maintain a CRM system and drive client uptake of eLearning products and training.

 
Skills Required

You will ideally have experience within stakeholder, relationship or account management and have advanced relationship building skills. You will have worked with a wide range of stakeholders from diverse backgrounds and industries.

Exposure to project coordination or customer service would be beneficial as would your experience working within a process driven environment.
You will have highly developed interpersonal and administration skills, and the proven ability to communicate with stakeholders, and work both independently and as part of a team.

Additionally, you have:

• Postgraduate tertiary qualifications or undergrad qualifications
• An interest in social sustainability, workers’ rights, or modern slavery.

If you are passionate about labour rights or addressing modern slavery risk, then please submit your expression of interest including a cover letter responding to the skills required above and a resume. Alternatively call Hayley Martin on 02 8243 0570 to discuss your interest.
 
Please note there is no formal closing date for this role, if you are interested we would encourage you to apply as soon as possible.