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Client & Carer Support Volunteer

Organisation : Banksia Palliative Care Service

Location : Victoria

Time required : One day a week or fortnight, with a maximum of 3 hours per visit.

Duration of project : Regular - more than 6 months

Skill area : Community Services

Sector : Community Support Services

Posted on : 14 Jul, 2020

About the role

Banksia Palliative Care Service (Banksia) is the sole Victorian State Government funded, not-for-profit community Palliative Care Service for the 3 local government areas of Banyule, Nillumbik and Whittlesea. We provide services at no cost to an area of approximately 1,000 square kilometres in a high population growth corridor in Melbourne, with a diverse community of approximately 420,000 people.

We provide person-centered care. Our philosophy is to treat the person as a ‘whole’ – mind and body are integrated and inseparable; physical, emotional, social, cultural and spiritual needs are determined as equally important. We deal with each client, and their carers as unique individuals, we do not assume or expect; we determine needs based on conversation and exploration, working with the person, and /or their closest advocate. Our priority is to enable maximum independence and facilitate choice through the provision of options and information.

Our Client & Carer Support Volunteers visit clients, their carers and/or their family in their location of choice – often their home.  This can include private residences, age care facilities, supported care facilities and anything in between. Our Volunteers provide direct support for clients, carers and families as part of our multi-disciplinary team, enabling respite for carers and companionship for our clients.

Our volunteers become the link between a client and their family reconnecting with the community and themselves, when their deteriorating health might otherwise make this impossible. We work in a flexible way to manage support, in whatever shape that may take, for both the client and our volunteers.

Application Procedure: 

Please email your expression of interest

Alternatively, if you want some more information please call us on (03) 9455 0822

We regularly host information sessions, where you can come down to our office or join us online and find out more about what it means to volunteer with Banksia. Our next information session will be held on the July 22nd at 2:00pm through Zoom.

*Please note during COVID-19 restrictions all information session will be held online until further notice.

For successful candidates a mandatory police check is required as well as a current Working with Children’s Check, the cost of which will be covered by Banksia Palliative Care.

About the organisation

Organisation name : Banksia Palliative Care Service
Not for Profit : Yes

How to apply

For details concerning this role , please contact


Phone : 0394550822

Email :

Please quote in application: Client & Carer Support Volunteer via Pro Bono Australia.




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