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MEDIA, JOBS & RESOURCES for the COMMON GOOD

Administration + Customer Support

Organisation : Contribute Group

Location : Online

Time required : 15 hours a week

Duration of project : 24 weeks

Skill area : Administration & Office Support, Customer Service

Sector : Social Enterprise

Application closing date : 1 Sep, 2021

About the role

  • Deal with any incoming enquiries and customers and taking action on any customer needs
  • Deal with nurturing any relationships through phone or email
  • Upgrade customer service guides
  • Work with other strategic board volunteers to understand their goals and be the face of the organisation

About the organisation

Organisation name : Contribute Group

At Contribute Group our global mission is to increase levels of health literacy in communities. We have two key programs to do this - Parentmedic and Harry Helper. We are guided by determination to provide sustainable, positive impact, that empowers communities with real-world health-enhancing knowledge, delivering custom-built health education programs that adapt to differing experiences, values, beliefs and lifestyles: because millions of people across the globe (and right outside your front door) lack every-day health understanding and the benefits that it brings.

 

Certain demographic groups, such as women of all backgrounds, people living in rural and remote areas, indigenous groups and immigrants, experience significantly worse health outcomes such as higher rates of morbidity and mortality due to a lack of health literacy levels.So, Contribute is scaling up proven community health education strategies and harnessing the skills and energy of our social franchises and certified providers to deliver quality, non-clinical, medically valid health literacy programs tailored to differing experiences, levels of understanding and specific community health needs.

 

Contribute Group is committed to embracing each diverse community outlooks, values and beliefs we encourage collaborative involvement and implement our initiatives through empowering local people to be certified to deliver our health programs by harnessing their existing skills and knowledge and implementation of for-profit purpose led social franchises aimed to serve the community, contributing towards positive local economic development and employment.

How to apply

Please send an email sharing with who you are, where you live and your passion and drive to participate in this volunteer role. 


Please quote in application: Administration + Customer Support via Pro Bono Australia.


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