Digital Mentor-Virtual volunteer position

As a Digital Mentor, you will be responsible for empowering seniors to increase their digital skills, confidence and connection, through 1 hour weekly sessions.

Duties include but are not limited to:

• Support assigned participant in learning how to use their Samsung Tablet.
• Support assigned participant in learning new digital skills. This could be emails, Facebook, downloading apps, YouTube, online shopping and more.
• Provide one-on-one mentoring sessions for 1 hour per week, via Team Viewer and telephone.
• Participate in monthly catch up sessions with assigned Connection Support Officer
• Participate in online induction, training and ongoing training and development.
• Participate in virtual reward and recognition events and check-ins.
• Work in a safe manner.
• Adhere to the organisation’s policies, procedures and guidelines.                                                                                                                                                                                                                 

About you    

To become a Digital Mentor, you will need to:

• Be patient and kind.
• Demonstrate good communication and listening skills.
• Demonstrate empathy and consideration for seniors.
• Have basic computer skills.
• Be reliable-able to commit for weekly sessions.
• Experience using Team Viewer desired but not essential.
• Previous coaching and mentoring experience whilst valuable, is not essential.
• Previous experience working or volunteering in the aged sector is ideal but not -essential.
• Well presented.
• 18 years and over, due to insurance purposes.
• Willing to complete a Criminal Record Check (and Statutory Declaration, if required)-Aurous Ltd will support you through this process.
• Able to supply two personal/professional references (relatives are not considered suitable references.
• Previous experience working or volunteering in the aged sector is ideal but not essential.
• As this is a virtual volunteer role, you will be required to use your own computer, laptop or tablet, have reliable internet, have anti-virus,  and be able to access emails.
• Training and support provided.

Please note, to complete your application, please visit our website www.aurous.org.au Shortly after registering via our website, you will receive an email with training log in details. Induction and training allows you to view if this role is right for you before commencing. Training is online but needs to be completed within one week of applying. Applicants who cannot complete the training within one week but are still interested, are encouraged to apply.