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FriendLine Call Takers WA

Organisation : Friends for Good

Location : Perth (West Perth)

Time required : 2-4 hours a fortnight

Duration of project : Minimum 6 months

Skill area : Client Services, Community Services, Social & Support Work

Sector : Aged Care & Seniors, Community Support Services

Application closing date : 30 Jun, 2021

About the role

Are you friendly and enjoy having a chat? As a volunteer, your role is to have a friendly chat with people who make contact on the telephone, talking about everyday topics. This is not a crisis intervention or counselling service.
Volunteers will be provided support and training.
You will answer incoming calls via a computer and have a friendly chat with people as well as completing simple data entry tasks online during your shift.
Some of the skills and qualities we are looking for;

* Excellent communication skills and emotional intelligence
* Previous volunteer experience is desirable but not necessary
* Experience or willingness to learn about community organisations
* Basic IT proficiency
* National Police record check
* Adhere to and promote the values and mission of Friends for Good
* Commitment to volunteering

About the organisation

Organisation name : Friends for Good

Friends for Good is a national not-for-profit organisation that focuses on loneliness and social isolation. We are volunteer-driven and, thanks to the amazing support of our volunteers have already provided over 12,000 calls to people experiencing loneliness across Australia. 

How to apply

Please follow this link and fill in the application form

Please quote in application: FriendLine Call Takers WA via Pro Bono Australia.


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