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Fundraising Support Volunteer

Organisation : WaterAid Australia

Location : Melbourne

Time required : 1-2 days per week

Duration of project : 4 months initially

Skill area : Administration & Office Support, Customer Service

Sector : Overseas Aid & Development

About the role

The Fundraising Support Volunteer assists across the (CCE) department on specific tasks including (but not limited to):

  • Supporting the events team with mailing of Water Challenge packs and prizes
  • Working with Individual Giving to fulfil value exchange requests as part of the regular giving program
  • Engaging with WaterAid supporters and answering enquiries via phone, email or mail.
  • Donation processing and receipting into database (Raiser’s Edge – training provided)
  • Data hygiene tasks to ensure quality of donor data
  • Generating and printing of receipt letters to support appeals
  • Support with privacy processes around donation forms including scanning and secure storage.
  • General administration duties
  • Other ad hoc tasks as required by the CCE team

About the organisation

Organisation name : WaterAid Australia

WaterAid’s Vision is of a world where everyone, everywhere has safe water, sanitation and hygiene. Our mission is to transform the lives of the poorest and most marginalised people by improving access to safe water, sanitation and hygiene. WaterAid works with partners to maximize its impacts for policy change/influence.
WaterAid works through supporting local organisations and government authorities to design and demonstrate appropriate and sustainable water, sanitation and hygiene programmes. WaterAid also seeks to influence the policy change through government and other key sector actors to secure and protect the right of poor people to safe, affordable water and sanitation services.

How to apply

Please send a one-page expression of interest and resume to

Please quote in application: Fundraising Support Volunteer via Pro Bono Australia.


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