TEAM KINDNESS VOLUNTEER – Transport Scheduler/Planner

At Generous & Grateful, we make kindness easy, by connecting furniture rescue with those recovering from trauma, including those who have left their homes due to family violence, seeking asylum, the recently homeless and Youth at Risk.

We collect key household items from kind hearted donors to help set up a warm safe home base from which trauma survivors have the power to create the future they wish for. The items we supply are those typically too expensive, heavy and complicated to source themselves — such as beds, fridges, washing machines, sofas, TV’s, chests of drawers, tables, chairs and microwaves. We don’t decorate or do the ‘nice to have’ things as it is important to recipients to create their own home. We just do the most urgent, tricky items to get them settled and on track.

This simple act greatly reduces their risk of homelessness and empowers them towards self-determination and a brighter future in the knowledge that they are supported by their community, that kind people care about them. We don’t see ourselves as delivering charity – these are gifts to boost people and show them they are valued and worthy.

Would you like to be involved?
We are looking for enthusiastic and committed volunteers to help us connect our generous donors with those who need our support the most. This role can be performed remotely or at our Macquarie University office and involves coordinating the pickup and delivery of generous donations which will help set up the secure home from which a survivor of trauma will start a new stage of life.

Position Details:
• Commitment is 1 day per week, for 3 hours daily (4 hours to begin with to enable training)
• Shifts available Monday to Saturday
• This position has an initial one month trial period.
• All volunteers are required to attend induction & training sessions

What will a typical shift be like?
• Respond to offers and requests – this is the exciting part where you interact with kind donors and busy caseworkers to great effect on both sides.
• Confirm transport by our team or others for deliveries and collections
• Plan routes and schedules of GG transport team
• Update donations database and CRM
• Rest easy knowing you have changed lives for the better, and helped reduce landfill each and every time you login

To be successful in this role you will have:
• Experience or interest in working in a not-for-profit organisation
• Good communication and interpersonal skills – ability to respond with sensitivity, positivity and patience
• A can-do attitude with some creativity and openness to change as we redesign our processes to improve efficiency
• Open to change and keen to make suggestions for positive change. 
• Ability to work independently and own your work.
• Ability to work as a part of a diverse team
• Commitment and reliability

Volunteer benefits include:
Fabulous feel good factor, working with like minded,, kind hearted people, a current reference to enhance your CV, a differentiator in job interviews, a feeling of contribution to important social issues of our time, something different to talk to friends and family about, exposure to different ways of thinking & living than your average day to day, pride in working to tackle a social challenge in a different way, … you tell us!

For more information please contact us via the Express Interest link below. We look forward to doing kindness with you!