3 Big Mistakes Businesses Make In Wellbeing
Jenny NichollsHere are the biggest mistakes business make and how to fix them.
MISTAKE # 1 ASSUME INSTEAD OF ASSESS
Making assumptions about what your employees want and need is the number 1 mistake I see businesses make. If you don?t ask, you don?t know.˜Collect employee physical and mental health risks from your psychosocial risk audit or your workplace wellbeing assessment. If you don?t have an assessment, you can order a free one here.
MISTAKE # 2 WAIT FOR A BUDGET
Now you?re ready to customise your program based on your data.˜DO NOT SIT BACK AND WAIT FOR BUDGET.˜ This will result in zero budget!˜Here?s how to pitch for it?
The key to successfully securing your wellbeing budget is to present your business case in this order?
-
Here are our employee risks ? present the data
-
Here is our customised wellbeing program to meet these needs
-
This is the budget required to implement this plan and the evidence to support the ROI, VOI and legal obligations.
The business case is super strong.˜Legal obligations are pretty convincing!˜Safework Australia requires us to identify psychosocial risks and put an action plan in place. We also have high ROI, minimum $2.30 for every $1 we invest, high quality candidate attraction and retention.˜Add to this high VOI ? (value on investment), positivity, morale, motivation.˜See the full business case here.
MISTAKE #3 LAUNCH IT AND LEAVE IT
Ever launched a wellbeing event and no-one turns up?˜It?s devastating. I see this happen when businesses launch programs without asking employees what they want, do not communicate it well and do not have solid support.˜Tips to boost employee engagement?
-
?We have listened, here is what you asked for.?˜ This is the best way to attract employees to your program once your assessment is done.˜Give the people what they want! Set up a consistent communication plan year round.˜Post in newsletters, all employee emails, intranet portals, apps, posters, employee stories, team meetings, everywhere!
-
˜Ask for expressions of interest for Wellbeing Champions.˜This ground up approach increases employee engagement when motivated by peers (not by head office).˜There is an EOI template here to get your started.˜If leadership buy-in is a challenge, this is a highly successful approach!
-
˜The most important one.˜Take the resources to your people! I have found a combination of delivery models to be the most successful.˜Here?s how I would do it? host an online or onsite event, then supplement it with a short video, a talks track, a one page resource and maybe a challenge.˜This will motivate real behaviour change.