Administration and Customer Services Officer

Demonstrate your passion for providing strong support to our community of young people
Permanent full-time, flexible hours, Werribee-based
Salary from $65,662.48 plus super and fortnightly RDO

The administration and customer services officer is responsible for the ongoing engagement and support to the front desk of our Youth Resource Centre (YRC). The role is an integral part to the smooth operation of the youth services unit and will drive the exceptional customer service standards and support that our community of young people experience.

What you’ll deliver

• Maintain the supportive environment during sensitive or difficult situations with young people
• Coordination and facilitation of the bookings and spaces available to our community
• Provision of exceptional customer service to our visitors and operate the YRC phone switchboard
• Uphold the standards and practices as guided by the values of the youth services unit

What you’ll bring

• Relative understanding of the service provision within the youth services team
• Administrative experience, with a passion for delivering positive outcomes to all internal and external stakeholders
• Exceptional organisation skills, being able to successfully multitask to navigate competing priorities
• A passion for supporting the community and young people
• A positive, curious and flexible mind

Be part of something more

Take a look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong.

Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce. Ask us how this role can be worked.

So, are you ready to shape new possibilities?

We are a proud equal opportunity employer. We encourage people from all walks of life to apply for our job opportunities. Our commitment is to provide safe and inclusive environments where everyone can grow and succeed.