Chief Digital Officer – CDO / CIO

About us

Anglicare Southern Queensland connects with people at every stage of their life journey responding with compassion and humility, recognising the uniqueness of all individuals and advocating for the most vulnerable in our community. We’ve been proudly empowering generations of Queenslanders by providing care, compassion and hope for over 150 years. Anglicare Southern Queensland’s success is underpinned by the skills of 3,000 dedicated and experienced staff, and almost 400 generous volunteers, who collectively support Queenslanders across 4 major service streams: Community Care, Residential Aged Care, Children and Families and Mental Health and Wellbeing. For three years in a row, Anglicare has been recognised as the most trusted brand for Aged Care and Retirement Villages in Queensland and we are also honoured to receive the Gold Standard for Quality Care and Support for Aged Care and Retirement. In 2021, Anglicare SQ was named the Provider of the Year at the Aged and Community Services Australia Awards, as well as winning the Innovation in Service Award.

About the role

This is an exciting, role in our executive leadership team, joining us at the start of a new strategy cycle and as we transition into a new era of service delivery and business transformation. You will collaborate and work closely with our Executive Leadership Team, Group Managers, your own ICT and PMO teams and the wider business to lead business performance through the adoption of digital technologies across the organisation.

The Chief Digital Officer (CDO/CIO) will review and continue the delivery of our digital strategy to achieve efficient and effective digital solutions that exist to connect people, provide reassurance and improve outcomes for people. Your direct reports will include, Applications Manager, Business Intelligence Manager, Technology Services Manager and the PMO Manager.

In this role, you will face an exciting myriad of challenges, opportunities and results. You will:

• Review and deliver the digital strategy aligned to service and business improvements, including the replacement of legacy technologies and systems
• Manage and improve the current infrastructure plan to ensure a secure, stable ICT enabling environment
• Ensure individuals/teams are aligned to the business plans and goals with clear performance expectations/accountabilities
• Manage the ICT and projects budget and strategically review tech debt, investment and ROI
• Increase digital competency across the business and ensure the value proposition for technology changes affecting staff and clients is clear
• Reduce cybersecurity risks and threats across all areas of the business
• Bring your ideas, visions and initiatives to the table and be willing to challenge and be challenged for the best interests of our clients and our community
• Collaborate with all stakeholders and make decisions which are done with consultation and buy in

About You

You will be thrive in a fast paced and challenging role, ready to deliver and achieve results. You will be a ‘technical translator’ who can make sense of detailed technical information from your team of specialists and then ensure it makes sense to the stakeholders who need to understand its implications, benefits and challenges. You will be able to build respectful and collaborative relationships with ease, you seek to understand alternate points of view and respond with empathy and a commitment to exploring solutions. You are technical, strategic, confident, resilient, compassionate and an excellent communicator. You see the value and importance of a relationship driven culture and you can influence a diverse range of internal and external stakeholders to bring them on the journey of change.

You will come from a technical background, having worked your way up through diverse experiences and broad exposure to areas such as network architecture, business intelligence, applications management, projects, IT support and/or consulting. Specifically, you will bring:

• Experience in leveraging best practices, industry standards, methodologies and frameworks to define the digital transformation vision and strategy
• Extensive experience across ICT strategic planning, service design and delivery, project management, and business re-engineering/transformation
• Demonstrated ability to deliver innovative digital solutions and enabling technologies in a complex organisation
• Leadership in transformation strategy and architecture skills – benchmarking assessment, target state definition and roadmaps, long range planning, business architecture blueprints, capability maturity measurement and project scoping
• People leadership skills including driving change, developing culture and employee engagement
• Excellent business communication and presentation skills, interpersonal and partnership skills

What we offer

• Competitive salary package, with a vehicle and city parking at our Ann Street office
• The unique opportunity to lead the digital transformation of a NFP
• A supportive executive team with an appetite for change and advocacy for digital transformation
• A chance to support, lead and mentor a diverse team of passionate people
• The opportunity to be involved in the strategic and operational direction of an organisation that began 150 years ago and help us to create an even brighter future
• As a not for profit, salary sacrifice up to $15,900 of your salary for living expenses tax free, plus an additional entertainment card (accommodation, meals etc) up to $2650.
• Flexible work life balance, with option to work from home in a hybrid work model

Formal requirements

• Degree in Information Technology, Computer Science and equivalent and significant practical experience in a leadership role within the field
• Post graduate qualification in management/MBA would be well regarded.
• Current Police Check or willingness to obtain
• Current COVID vaccination certificate (or valid exemption)

Application Process
Apply online with your resume and a cover letter outlining your suitability, interest and capability to meet our requirements and answer our application questions.

Applications close Monday 28th March
 
Applications will be reviewed as they are received.  Please upload your current resume and cover letter, with first round interviews held the following week.

For further information, or to request a Position Description, please contact
Seona Craig – scraig@anglicaresq.org.au or call 07 3838 7669

A Pre-Employment Assessment will follow (after shortlisting) for disclosures of pre-existing injuries, illnesses or conditions that could reasonably be aggravated from performing the duties of this position.
Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental health issues.  We promote a child-safe environment and are committed to providing on-going care and protection.