Program Manager – Crisis Accommodation

• Integral leadership role, meaningful work, purpose & impact organisation
• 5 weeks leave including well-being leave
• $105,914 per annum + super + salary packaging option
• Great Dandenong location, close to public transportation and cafes

Why join Launch Housing

Launch Housing is delivering a high-impact strategy that aims to reduce homelessness in Melbourne with strong government support for new solutions to build more social housing and to reverse the rate of people sleeping rough.

We want skilled leaders to help us be an organization that empowers fresh thinking, agility and displays courage.

There are many benefits of working at Launch Housing including:

• The opportunity to have a tangible impact on the thousands experiencing homelessness every night in Melbourne
• A diverse and inclusive work environment that offers flexible hours
• Wellbeing days (on top of annual leave)
• A portion of your income can be tax-free by salary packaging your personal expenses
• Additional tax-free salary packaging on dining and accommodation expenses
• Gender neutral paid parental leave
• Training and career growth opportunities across Launch Housing

Why this role matters

Reporting to the Group Manager, Crisis Accommodation, you will be responsible for the day-to-day management of all housing support services run out of Launch Housing’s Dandenong residential facility (also known as Bob’s Place). These services currently include temporary accommodation (for up to eight weeks with a possibility of extension), case management, transitional support and other services for families, couples and singles.

Bob’s Place includes 4 family units, 9 rooms for single persons and 2 for couples. It also manages Men’s Options – an emergency accommodation response for men who have been removed from their family home for alleged family violence until their case proceeds to court.

In the first 12-months, a key focus of the role is to work with staff, their team and the Group Manager, Crisis Accommodation, to help redevelop our crisis services. The intention of the review is to look at ways to adapt the service model to reflect contemporary practice in a crisis setting, and consider options to remodel these services as part of the broader service system.

For further information on the role please refer to the position description.

Note: If successful you will be required to be on call – 4 weeks per calendar year.

What you’ll bring

You are an authentic, inspirational and caring leader who will uphold our company values. You deliver results and create opportunities that transform lives and motivate a diverse group of people, you will bring:

• Tertiary qualification and substantial experience in client facing human services, social work or other relevant disciplines, with a preference for an understanding of housing and homelessness policy, context and systems
• Program or service coordination/management experience within the community and/or public sectors
• Understanding of Trauma Informed Leadership approach is ideal
• Understanding and knowledge of working with Families & children
• Demonstrated experience in the provision of high-quality initial assessment, planning and prioritization programs 
• Sound people leadership skills, experience in managing staff and striving for consistency in performance and behaviour