Organisation : Alannah & Madeline Foundation
Location : Melbourne (South Melbourne & Work from home)
Work type : Full-time
Sector : Children, Education & Training, Youth & Young People
Salary type : Annual Package
Application closing date : 5 Sep, 2022
About the organisation
About the Alannah & Madeline Foundation:
For 25 years, national charity the Alannah & Madeline Foundation has worked to safeguard every child’s right to live free from violence and bullying. We recognise the dangers children face today are increasingly complex, so we innovate, adapt and respond. The Foundation also supports Dolly’s Dream, educating and empowering families and communities to prevent the devastating effects of bullying.
The team:
Our team is passionate, authentic and above all, we are motivated by the important work that we do. The Foundation fosters a culture of respect, enthusiasm and high work standards. Our values We act with courage, We are stronger together, We are curious, We believe accountability matters and We act with empathy, always, are embedded into how we operate individually and together as a Foundation.
This role is formally based in South Melbourne. At the Foundation, we support our staff to work flexibly, both in location and hours, based on the premise that work will remain the focus of any arrangement. How and where you work is discussed with each staff member based on individual circumstances, role requirements and accountability for delivery of high-quality work.
About the role
About the role:
Reporting into the Manager, eSmart Programs, this new role is contracted until 30 Sep 2023 and has been designed to provide crucial support to the Foundations Program Delivery team. The Programs Coordinator will be driven to get things done, show initiative by thinking outside the box and provide exceptional service delivery to our customers in the education sector.
The responsibilities will include:
- Providing high touch customer service
- Organising bulk mail campaigns
- Coordinating the scheduling of meetings, consultations and events
- CRM database management – data entry and generating reports within Dynamics 365
- Reviewing account statistics and building prescribed surveys
What you’ll have:
- Previous experience working in an office administration or project implementation role
- Experience working with Customer Relationship Management technology and website environments
- Strong skills across the Microsoft suite
- Ability to work in a complex environment, prioritise workload and manage time-sensitive tasks
- Highly developed organisation and communication skills suited to customer service
What you’ll get – we’ll offer you a purpose-led culture with a focus on wellbeing including:
- Access to full NFP salary packaging benefits.
- Genuine flexibility with wellbeing time each week.
- Additional leave during the end of year break.
- A purpose-led culture, with a supportive and friendly team environment.
How to apply
Applications not allowed for this job listing.
Please quote in application: Programs Coordinator via Pro Bono Australia.
Sector: #Children, #Education_and_Training, #Youth_and_Young_People
