Chief Operating Officer (COO) – Children, Youth and Families

About us

Anglicare Southern Queensland connects with people at every stage of their life journey responding with compassion and humility, recognising the uniqueness of all individuals and advocating for the most vulnerable in our community. We’ve been proudly empowering generations of Queenslanders by providing care, compassion and hope for over 150 years. Anglicare Southern Queensland’s success is underpinned by the skills of 3,000 dedicated and experienced staff, and 300 generous volunteers, who collectively support over 50,000 Queenslanders through our diverse ‘all of life’ service groups, which include: Children and Families, Mental Health and Wellbeing, Home and Community Care and Residential Aged Care. For three years in a row, Anglicare has been recognised as the most trusted brand for Aged Care and Retirement Villages in Queensland. In 2021, Anglicare SQ was named the Provider of the Year at the Aged and Community Services Australia Awards, as well as winning the Innovation in Service Award for outstanding quality care.
Anglicare’s passionate workforce sets us apart. Our dedicated people make a real difference to the lives of those who are experiencing challenges. Our employees are the heartbeat of our organisation, and the impact they have is felt far and wide.

About the role

This is an exciting, brand new permanent full time role in our executive leadership team, created as a result of continued business growth and to ensure optimal operational management as we transition into a new era of both service delivery and business transformation.
  
The Chief Operating Officer – Children, Youth and Families will provide transformational leadership to our organisation, inspire a client led culture and influence the strategic direction of the organisation to enable Anglicare Southern Queensland clients to achieve improved health and wellbeing outcomes and optimise quality of life for children, youth and families. You will lead a team consisting of senior Managers and group managers You will exhibit inspirational leadership; oversee operational excellence through strategic planning, savvy management, ensure sound financial management and optimal performance; oversee quality care governance, excellence in practice management and foster a culture of continuous improvement and excellence.
  
About you

You will embody and live our values of love, hope, care and humility. You will be thinking of what is in our clients best interests in all you do. You will thrive in a fast paced and challenging role. You are confident, savvy, resilient, compassionate and respond well to challenges and embrace complexity. You get up ready to face the day and all that it brings with enthusiasm, passion, humility and a positive attitude.  You see the value and importance of a relationship driven culture in a not-for-profit landscape and are able to influence a diverse range of internal and external stakeholders and keep them engaged through periods of change and innovation.
You will be an exceptional senior manager or executive, with extensive operational experience within the community, human services or health sector, managing multiple services or programs across a large geographic area. You will be able to work collaboratively with our executive leadership team. You will also bring:

• Comprehensive knowledge of community services and the current emerging trends and changes within the Australian and international environment
• Demonstrated ability to inspire and demonstrate strategic leadership capabilities including being integral in influencing positive change management
• Experienced member of a senior leadership or executive team, with management of large-scale budgets and contribution to strategic planning
• Exceptional written and verbal communication skills; able to build effective and collaborative relationships with stakeholders, excellent public speaking skills and ability to present to a board with confidence
• Demonstrated experience in managing and mitigating high level complex risk with the ability to be innovative, challenge existing practices and achieve best practice outcomes
• Proven ability in identifying and securing business growth opportunities
• Passionate about Anglicare’s vision and ability to promote the same

  
What we offer:
Anglicare’s passionate workforce sets us apart. Our dedicated people make a real difference to the lives of those who are experiencing challenges. Our employees are the heartbeat of our organisation, and the impact they have is felt far and wide. We offer you:

• The unique opportunity to make this role your own and help shape the future of Anglicare Southern Queensland and our Children, Youth and Families Portfolio
• A chance to support, lead and mentor a diverse team of passionate people
• An opportunity to be involved in the strategic and operational direction of an organisation that began 150 years ago and help us to create an even brighter future for our clients and staff
• Competitive salary package – including a personal use vehicle, city parking on site, mobile, laptop and more
• As a not for profit, salary sacrifice up to $15,900 of your salary for living expenses tax free, plus an additional entertainment card (accommodation, meals etc) up to $2650 tax free.
• Flexible work life balance, with option to work from home or remotely from other services

  
Role Requirements

• Degree in Social Work, Mental Health, Behavioural Science, Human Services or related field
• Post-graduate qualification in one of the above areas (desirable)
• Qualification or significant practical experience in Business Management.
• Ability and willingness to travel within the service region
• Current National Police Certificate and Current Licenced Care Service (LCS) or ability to obtain
• Current Queensland Driver Licence
• The ability to meet the requirements of a Key Personnel Check 

  
Application Process
Apply online with your resume and a cover letter outlining your suitability, interest and capability to meet our requirements and answer our application questions.

Applications close Saturday 28th January
Applications will be reviewed as they are received.  Please upload your current resume and cover letter. 

For further information, or to request a Position Description, please contact
Seona Craig – scraig@anglicaresq.org.au

A Pre-Employment Assessment will follow (after shortlisting) for disclosures of pre-existing injuries, illnesses or conditions that could reasonably be aggravated from performing the duties of this position.
  
Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from culturally and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental health issues.  We promote a child-safe environment and are committed to providing on-going care and protection.