Organisation : Permanent Care and Adoptive Families
Location : Melbourne (Carnegie)
Work type : Part-time
Sector : Community Support Services, Families
Salary type : Annual Package
Application closing date : 26 May, 2023
About the organisation
Permanent Care and Adoptive Families (PCA Families) is a not-for-profit member-based organisation representing families formed by permanent care, kinship care and adoption in Victoria. Established by parents from this community in 2003, we continue to be guided by the lived experience of our members.
About the role
Helpline Program; Helpline Support Worker
.4 FTE Fixed Team Contract until 30th June 2024
PCA Families has an exciting vacancy to join our Helpline Program. The Helpline Program is a free, independent and confidential service, offering short term support, practical information, advocacy and referrals to other services. The Program is funded by the Department of Families, Fairness and Housing and is available to Permanent Carers, Kinship Carers and Adoptive Families.
The Helpline Support Worker will be instrumental in providing short term telephone consultations support and advocacy; and facilitating referrals of internal and external services where relevant.
Selection Criteria:
- Willingness to be proactive and support others.
- Excellent communication and interpersonal skills and a positive and enthusiastic manner
- Experience in child protection, out of home care, child and family services or other related services
- General counselling experience with ability to demonstrate trauma-informed practice skills.
- Experience in working in a similar telephone support service.
* Experience working with Carer/Families or Lived Experience of the out of home care sector would be viewed favourably.
Benefits of working at PCA Families
- SCHADS Award level 5.1
- Up to three days additional leave over Christmas/New Year period
- Hybrid, flexible working arrangements
- Ongoing training and professional development opportunities
- A supportive and positive work environment
- Employee Assistance Program (EAP)
- Attractive not-for-profit salary packaging
If you would like to know more about this role, please contact: CEO, Wendy Mason via email ceo@pcafamilies.org.au or telephone 0499 617 106.
A position description is attached.
How to apply
Applications not allowed for this job listing.
Please quote in application: Helpline Support Worker - .4 FTE Fixed Term Contract to 30/6/24 via Pro Bono Australia.
Sector: #Community_Support_Services, #Families
