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Team Leader – Intake and Assessment

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Organisation : Safe Steps

Location : Melbourne

Work type : Full-time

Sector : Children, Community Support Services, Domestic / Family Violence, Women

Salary type : Annual Package

Salary : $56.13 - $56.13

Application closing date : 9 Aug, 2023

About the organisation

Organisation Name : Safe Steps

Safe Steps is the only 24/7, family violence response centre in Victoria, providing a “state-wide entry point” for victim-survivors of domestic and family violence. Services include information and referral, crisis response, specialist family violence risk assessment, safety planning, Webchat, and access to supported crisis accommodation.

Our vision is safety, support and respect for all victim-survivors of domestic and family violence.

Our practice is trauma-informed and guided by evidence. We provide services to all victim-survivors and recognise that most, but not all of, our work is dedicated to the needs of women and children which reflects the gendered nature of domestic and family violence.

Our research and advocacy are informed by our practice and promotes the voices and diverse experiences of victim-survivors. We advocate to create systemic change and effective pathways for victim survivors from crisis to safety and recovery. We are courageous, empowering, inclusive, respectful, and reflective in all that we do. Safe Steps employs more than 100 full-time staff, part-time staff, volunteers, and students.

About the role

  •  $56.13 – $56.13
  •  Permanent – Full Time
  •  Melbourne

 

Job Description

The Team Leader Intake and Assessment will oversee the day-to-day operations of the Intake and Assessment team to ensure Senior Practitioners provide frontline staff with supervision, consultation and guidance, and professional development.

 

Desired Skills & Experience

You must be able to demonstrate the following:

  • Noteworthy operational experience working in crisis response and intervention, preferably within family violence services
  • Proven leadership abilities, with experience managing a team and providing clinical guidance
  • Experience coordinating services, including delivery of KPIs and performance targets
  • Demonstrated knowledge of and experience in staff support and supervision
  • Demonstrated knowledge of or experience in domestic and family violence, crisis interventions, complex case management, AOD or Mental Health sectors
  • Demonstrated understanding or ability to quickly gain an understanding of the Victorian Government family violence sector reforms and legislation
  • Highly developed problem-solving and critical thinking skills, including experience identifying and implementing continuous improvement initiatives
  • Proactive and self-starting, seizes opportunities and acts upon them, takes responsibility for own actions.

 

Benefits

  • Great remuneration and salary packaging options
  • Professional development and career progression opportunities

 

NOTE: Safe Steps hold a current exemption from the provisions of the Equal Opportunity Act 2010 (Exemption H42/2017). This role is exempt from the provision of the Equal Opportunity Act 2010 which would otherwise require the appointment to this position to be on a non-gender specific basis.

Applications for this position will be considered from persons who identify as female.

 

How to apply

Applications not allowed for this job listing.

#PBA1

Please quote in application: Team Leader – Intake and Assessment via Pro Bono Australia.


Profession: #Community_Services, #Management, #Social_and_Support_Work
Sector: #Children, #Community_Support_Services, #DomesticFamily_Violence, #Women
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