Data Analyst

The Foundation is in a growth phase with a multi-year data strategy in place to support The Garvan Institute’s vision to see a future where everyone lives a longer, heathier life. Central to the Foundation’s multi-year strategic plan is the Data and Business Insights team (‘data team’) where the Foundation uses data to identify opportunities that will improve operational efficiencies and grow fundraising.

THE OPPORTUNITY

The Data & Business Insights team is responsible for management of the Foundation’s CRM, data integrations, reporting and analytics and overall strategic use of the Foundation’s donor and donations data.

This role is the next stage of development for the data team and is instrumental in realising the ambition of providing individual donor experiences that maximise lifetime value for the organisation. As an experienced data analyst, you will interrogate vast and extensive datasets such as donor donation history, marketing activities and operations to play a crucial role in driving data-driven decision-making and actionable insights to support the Foundation’s strategic goals.

Salary: Up to $98,500 + 11% superannuation + salary packaging (dependent on experience)

Employment Type: Full time permanent opportunity

SNAPSHOT OF BENEFITS

• Generous salary packaging increased monthly take home pay via income tax savings. Salary above equivalent to standard Adjust Taxable Income = $111,450 + 11% superannuation
• Opportunity to contribute to the transformation of the Foundation’s data capabilities. We are in a growth phase and have an ambitious data strategy in place, where your expertise will be influential
• Unlimited learning and development opportunities via partnerships with data professionals and other partners, conferences, access to UNSW Employee Education Discount initiative (pending eligibility) and a regular seminar series
• Strong culture and appetite for growth and innovation
• Flexible work arrangements
• Wellbeing is prioritized with access to resources and support to maintain optimal wellbeing
• Inclusive leave options, including 18 weeks paid parental leave, regardless of primary or secondary carer status
• Stimulating, diverse, international research environment

WHAT YOU WILL DO

Key responsibilities:

Data Processes & Systems

• Understand and maintain existing data processes and systems, with an ability to find areas for optimization. Existing systems encompasses the CRM, data warehouse and various digital platforms/tools
• Conceptualise, map, propose and implement data pipelines to connect various systems
• Scope and validate potential new technology applications to automate or streamline data processes

Reporting & Analytics

• Review and input into segmentation within programs and at the broader unified database level
• Deliver targeted data for fundraising campaigns using SQL and python to prepare data
• Work collaboratively with data contractors, as well as independently, on the delivery of reporting and analytics. Projects include lifetime value calculations, program analysis, channel analysis, RFV and attrition/churn analysis
• Maintain and update existing dashboards in PowerBI

Data Management

• Support excellent data integrity and data management processes, within and across the CRM and other platforms
• Advise on use of the digital marketing tools to create efficiencies and effective donor journeys both within platforms and throughout their journey across channels

Governance

• Ensure all relevant data processes are PCI and Privacy compliant
• Focus on mitigating risk by supporting, establishing and abiding by data procedures

ABOUT YOU

• Minimum three years’ experience in a similar role
• Intermediate experience in SQL
• Experience with working with Power BI dashboards or equivalent tools such as Tableau
• Excellent project management skills
• Strong analytical and problem-solving abilities
• Ability to distil information from multiple sources and stakeholders, while understanding various business objectives
• Ability to translate requests into data requirements and communicate back in lay language
• Talent for analysing and improving processes and procedures
• Absolute commitment to accuracy and a high attention to detail

KNOWLEDGE, SKILLS AND QUALIFICATIONS BENEFICAL

• Intermediate experience in python preferable, or willingness to learn and up skill
• Experience in not for profit or with loyalty programs desirable, but not required
• Experience with digital activity as part of customer/donor journeys

Garvan promotes a diverse workplace and is committed to the principles of equity, diversity, inclusion and belonging. We are always looking for culture ‘add’, not culture ‘fit’ and are building diverse teams with great sets of complementary styles and skills to help deliver our important work effectively.

HOW TO APPLY

To apply for this position, please submit your application with a CV and cover letter as one document, stating why you are interested in this role. If you think you’re the right person for this role, we’d love to hear how your capabilities, achievements and experience set you apart. Only applicants with full working rights in Australia are eligible to apply for this role.