Youth Case Manager – First Response Youth Refuge

We are looking for a positive and dedicated Case Worker for a full-time (FTE 1.0, 76 hrs per fortnight) position in Melton.

Roster

Week 1:

• Tuesday, Wednesday, Thursday, Friday -10am to 6 pm

Week 2:

• Monday, Tuesday, Wednesday, Thursday, Friday, Saturday- 10am to 6pm

In this role you will:

• Provide short term intensive case management services to a young person and their children responding to their immediate (emergency) and short-term needs within a holistic client focused approach; including: housing, health, specialist health, employment, education and training, family/significant relationships, legal, community linkages and/or participation.
• Proactively engage, motivate and support the young person to develop interdependent, sustainable life options with a focus on achieving their case plan goals.
• Build your relationships with key support services will enhance young people’s connections to those services and you will maintain accurate client records compliant with DHHS requirements.
• Be available to work a fortnightly roster Monday to Saturday

Please refer to the Position Description attached for more information about the role.

This is an excellent opportunity to join an organisation where you can have a real impact and be part of a team achieving quality outcomes for young people.

WE OFFER:

• A new purpose-built refuge service located in Melton close to transport.
• Collaborative case management and community support team.
• Full-time position with attractive penalty rates.
• NFP salary concession – Receive up to $18,550 of your salary tax free.

ABOUT YOU

• Minimum bachelor’s degree qualification in Social Sciences, Human services, Community studies or other health/welfare related qualifications.
• You are a motivated case manager with 3 years’ experience ideally working with youth.
• You have an understanding of the youth homelessness service system and allied services best placed to support and divert young people from homelessness.
• You have great relationship building skills which enables you to motivate young clients in crisis settings to achieve meaningful goals within a case management framework.
• Your friendly and cooperative nature means that you can build relationships quickly with key stakeholders in the community.
• You have highly developed communication skills including report writing, listening, negotiation, problem solving, decision making and advocacy.
• You are highly competent using Microsoft applications and Case Management Software.

HOW TO APPLY

• Please refer to the Position Description attached.
• Please provide a cover letter, statement addressing the selection criteria and resume.
• Please note applications that do not address the selection criteria will not be shortlisted.
• Please address your cover letter to: Gary Humphrey, Program Manager, Northwest
• Only shortlisted candidates will be contacted.

Apply now! We are shortlisting as received!

ENQUIRIES

If you have any questions about this role, please contact our People and Culture department careers@hopest.org or phone our Program Manager North-West, Gary Humphrey on 0412 461 932.

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

ADDITIONAL INFORMATION

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees’ unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.