
Organisation : Hope Street Youth and Family Services
Location : Australia (Brusnwick)
Work type : Part-time
Profession : Policy & Research
Sector : Community Support Services
Salary type : Annual Package
Application closing date : 23 Oct, 2025
About the organisation
Hope Street Youth and Family Services Limited ("Hope Street") has over 45 years of experience delivering specialist services to young people and their families experiencing, or at risk of, homelessness.
Hope Street’s vision is for a society where all young people and young families have a safe place to call home. If you would like to play a part in ending youth homelessness, join our team of passionate people making a difference in the lives of young people and young families.
The teams are multidisciplinary committed to the delivery of responsive and comprehensive services to young people, their children, and our communities. Hope Street’s values are Fairness, Collaboration, Social Justice, Integrity, Diversity, and Hope.
About the role
We are seeking a proactive and detail-oriented Policy Development Officer to lead the development and review of Hope Street’s organisational policies and procedures. In this role, you will ensure our policies are clear, current, and aligned with legislation, contracts, and sector best practice. You’ll work closely with the CEO, Operations Manager, and People and Culture Manager to embed policies into daily operations and support strong governance and service delivery.
You’ll also engage with internal teams and external stakeholders to ensure our policy framework reflects emerging trends and aligns with Hope Street’s values.
ABOUT YOU
You will have:
- A degree (or postgraduate qualification) in Public Policy, Law, Social Work, Community Development or a related field.
- Experience in policy development within the community services or not-for-profit sector.
- Strong research and analytical skills, with the ability to interpret legislation and translate complex information into clear, practical policies.
- Excellent communication skills and the ability to work independently and meet deadlines.
- A commitment to child safety, inclusion, and continuous improvement.
This is an excellent opportunity to join an organisation where you can have a real impact and be part of a high performing team achieving quality outcomes in the community.
Why You'll love working here

Referral program

Professional development assistance

Gym membership
How to apply
ABOUT THE OPPORTUNITY
We are seeking a proactive and detail-oriented Policy Development Officer to lead the development and review of Hope Street’s organisational policies and procedures. In this role, you will ensure our policies are clear, current, and aligned with legislation, contracts, and sector best practice. You’ll work closely with the CEO, Operations Manager, and People and Culture Manager to embed policies into daily operations and support strong governance and service delivery.
You’ll also engage with internal teams and external stakeholders to ensure our policy framework reflects emerging trends and aligns with Hope Street’s values.
ABOUT YOU
You will have:
- A degree (or postgraduate qualification) in Public Policy, Law, Social Work, Community Development or a related field.
- Experience in policy development within the community services or not-for-profit sector.
- Strong research and analytical skills, with the ability to interpret legislation and translate complex information into clear, practical policies.
- Excellent communication skills and the ability to work independently and meet deadlines.
- A commitment to child safety, inclusion, and continuous improvement.
This is an excellent opportunity to join an organisation where you can have a real impact and be part of a high performing team achieving quality outcomes in the community.
Please quote in application: Policy Development Officer via Pro Bono Australia.
Sector: #Community_Support_Services