Regional Manager – Mental Health & Wellbeing

• A full-time, ongoing position leading our Northern region
• Based in our Broadmeadows office, with free onsite parking
• Salary of 160k + super + leave loading + NFP salary packaging

Rebuilding Shattered Lives – Supporting people of refugee background to recover from torture and other traumatic events

Your impact
The Mental Health and Wellbeing (MHW) Area of Foundation House delivers evidence-based best practice interventions that are trauma-informed and trauma-focused. Services are culturally safe and responsive to individuals and their families.

The MHW Area supports the recovery of individuals and families through the application of its Counsellor Advocate model and all services are delivered according to the Foundation House Integrated Trauma Recovery Service Model, Rebuilding Shattered Lives: Integrated Trauma Recovery for People of Refugee Background (2nd edition), and international best practices

The Regional Manager North reports to the General Manager Mental Health and Wellbeing (GMMHW) and is responsible for the safe, effective person-centred and connected delivery of specialist trauma informed and trauma focussed direct (client) services to refugee background survivors of torture and other traumatic events in the northern region of Melbourne.

The role
The Regional Manager North provides leadership, management oversight and expertise in the delivery of counselling, advocacy, and other therapeutic interventions at individual, family and group levels, and contribute to community and service system capacity building in collaboration with other programs across Foundation House.

Key responsibilities include:

• Provide leadership, management direction and oversight of the operations of the North regional staff team and site (approximately 40 staff).
• Build a strong a regional leadership team with direct line management of Team Leaders – establish key priorities with them and support them in their development.
• Ensure the delivery of high-quality services that are safe, effective, connected and person-centred and meet the needs of clients and refugee communities.
• Achieving key deliverables and targets (internal and external) as detailed in the strategic plan and contractual arrangements with funders.
• Prioritise and implement plans for the learning, development and support of staff in their work.
• Ensuring all staff have an engaged, safe, healthy, supportive and productive workplace environment.
• Managing the north regional budget and actively contributing to budget variance reporting and budget development.

To be effective in their role, the Regional Manager North needs to develop and maintain strong stakeholder relationships with key partners, service providers, community organisations, clients and client community groups across the Northern metropolitan region

The role is available as a full-time, ongoing position in our Broadmeadows (Dallas) office.

What you’ll need to successfully apply
To be successful, you will need to positively respond to the below selection criteria:

• Post graduate qualifications in social work, psychology or other relevant qualification or a relevant tertiary qualification combined with relevant experience
• Demonstrated experience in leadership and management of high-quality service provision in community, health or mental health settings, meeting contracted service delivery targets in accordance with organisational standards, policy and procedures.
• Expert knowledge, skills and experience in comprehensive biopsychosocial assessment and therapeutic intervention with clients of all ages presenting with complex trauma and mental health challenges.
• Detailed and sophisticated understanding of client risk, risk assessment and capacity to support team leaders and counsellor advocates in assessing, managing and responding effectively and sensitively to client risk.
• Proven ability to engage, lead and build teams, develop staff skills and effectively manage change.
• Understanding of trauma recovery principles, psychosocial models supporting trauma recovery, and an understanding of trauma specialist practice.

In return
You’ll be rewarded with:

• an attractive remuneration package of 160k plus superannuation and annual leave loading
• salary packaging benefits of up to $18,550 and novated car leasing options
• a role with true purpose to make a difference in people’s lives
• a welcoming, highly diverse and supportive team environment
• access to our Employee Assistance Program (EAP) for staff and family members.

About Foundation House
We are:

• a state-wide agency offering services throughout Victoria. We currently have approximately 250 staff across our six offices in Brunswick, Dallas, Dandenong, Ringwood, Sunshine and Werribee, and we also provide services in partnership with other agencies in regional and rural Victoria
• values driven and committed to improving the life outcomes refugee background survivors
• an inclusive and equal opportunity employer
• a Child Safe organisation committed to promoting and protecting the interests and safety of children. We also actively play a part in combating family violence, as reflected in our organisational policies, protocols and staff development.

How to apply
Please upload your CV and a cover letter (maximum one to two pages) outlining why you are suitable for this role and how you meet the selection criteria as described above.

Refer to the position description on our website for detailed information about the role and our hiring process.

Applications are due to close the 7th of November 2025. Please note, applications may be considered as they are received, and job ads may close early.

For enquiries, please contact Justin Curreen-Harris from our HR Team via jobs@foundationhouse.org.au or by phone on 03 9389 8985.

Appointment to the position is subject to a satisfactory National Police Check, Working with Children Check and Reference Check process. If you have lived for a continuous period of 12 months or more in another country within the last 10 years, an International Police Check from that country will also be required. The successful applicant must be able to demonstrate proof of the Right to Work in Australia.