Tenancy Officer

Tenancy Officer
Housing Services
Full time – 76 hours per f/n
Level 4 ($55,913 p/a )

St Bartholomew’s House Mission
To assist the homeless of today to rebuild their lives and act to prevent the homelessness of tomorrow.

– Make a Difference to People’s Lives
– Non for Profit Industry, helping the community
– Strong Culture with core values of Empowerment, Innovation, Commitment, Collaboration and Social Justice

Position Description
St Bartholomew’s House is seeking an individual with strong administrative and time management skills looking to make their mark in the provision of high quality tenancy management services to our clients.  The ability to build rapport with our diverse client base is a must, as is the ability to manage competing priorities and meet deadlines.  A demonstrated capacity to implement policy and procedural change and to manage and resolve challenging situations is also essential. Previous experience in tenancy management would be an advantage, although appropriate training will be provided to the right applicant.

The Tenancy Officer is responsible for managing and monitoring a designated number of tenancies and residences.  This role will establish new tenancies, including showing properties, preparing lease agreements, lodging bond payments and orienting new tenants into their new home and local community.

The Tenancy Officer will be the first point of contact for tenants and will assist them in making arrangements to move in and out of properties.  They will be responsible for conducting inspections, preparing ingoing and outgoing property condition reports and acting on maintenance requests as required. The Tenancy Officer also liaises with services providing support to tenants including mental health and homecare services.

The Tenancy Officer will monitor rental accounts and work with tenants to address rental arrears as and when this occurs.  They will also manage breaches of the tenancy agreement in accordance with the Residential Tenancies Act and St Bart’s policies and procedures. St Bart’s offers a supportive working environment, excellent opportunities for professional development and the opportunity to develop your career whilst making a difference in the lives of our clients.

Rewards

– Excellent working conditions
– Competitive salary packaging

In order to apply for this role, please download or request an Application pack and submit in full, including a statement of no more than 2 pages addressing the job criteria.

All applicants can access an Application form and Job description from www.stbarts.org.au

Please submit your application pack to the HR Advisor Shani Jarvis via email: hradvisor@stbarts.org.au or telephone: (08) 9323 5185.

Applications close: Wednesday 20 April 2016 at 12pm
Interview Date: Wednesday 27 April 2016

For more information or any queries about this position please contact Iain Reid
on 9323 5173 or email: coordinator.housing@stbarts.org.au