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Administration Officer

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Organisation : House of Welcome - Project of St Francis Social Services

Location : Sydney (SOUTH GRANVILLE)

Work type : Part-time

Sector : Community Support Services

Salary type : Annual Package

Salary : SCHADS Level 4

Application closing date : 23 Sep, 2018

About the organisation

Organisation Name : House of Welcome - Project of St Francis Social Services

Our vision:

The House of Welcome (HOW), a project of St Francis Social Services, is committed to serve people seeking asylum without discrimination on the basis of age, gender, race, sexuality and religion.  We recognise that as people, displaced from their homes through war, conflict and persecution and suffering the effects of these events, as well as of time in immigration detention, and experiencing the difficulties of settlement, they are in special need.

 Our clientele:

 The HOW provides support for people seeking asylum who are living in the community. Clients come to the HOW through word of mouth, by referral from another organisation and from other clients.

The HOW, currently provides transitional accommodation and housing for approximately 95 asylum seekers in 23 properties.  In addition to housing, staff and volunteers offer a variety of support services such as case work, financial assistance, foodbank, referrals, advocacy and community development programs for numerous clients across Sydney.

A number of clients supported by HOW have been living in the community for an extended period of time without support.  The stress of their journey thus far, their uncertain future and enforced poverty has devastating impacts, such as homelessness, poor health, isolation, family breakdown and mental health concerns.

Within this context, HOW plays a significant role in client-based advocacy working with various agencies, organisations and other client stakeholders. 

The House of Welcome aims to:

  • Provide a place of welcome and friendship for people seeking asylum.
  • Assist people seeking asylum in their transition to life in Australia and to develop their capacity to engage confidently in various aspects of life in Australia
  • Promote the rights of people seeking asylum and accompany them as they seek to have their status recognised.
  • Enable them to become full and independent members of the Australian community.

About the role

A Description of the Position

The role of the Administration Officer is a dynamic position requiring the ability to utilise skills with creativity and flexibility. The Administration Officer reports to the Executive Manager and is a critical member of the House of Welcome and St Francis Social Services Team.

Professional Accountability

Finance Officer & General Administration

  • Monthly financial reporting and yearly budgeting assistance to Executive Manager
  • Account keeping such as reconciliations, accounts payable and receivable using Xerom
  • Maintain cash controls including banking & petty cash
  • SFSS payroll and relevant account keeping when required
  • Receipting of donor and grant monie
  • Oversee EAPA voucher distribution

Catering Business Administration Assistant

  • Assist with recruitment of new chefs onto program
  • Assist with marketing and communications strategy to raise profile and business
  • Assist with website content including menus and photos
  • Maintain finances and invoicing
  • Establish new and maintain supplier accounts

Database management

  • Coordinate volunteer to assist with additional administrative tasks
  • Prepare relevant data and reports from database
  • Maintain mailing lists, office records and other systems as required

  Monitoring and Evaluation administration

  • Assist with administering survey tools, distribution & collections of data
  • Providing relevant data for annual reports
  • Working with project leads to distribute surveys across different platforms

Volunteer support

  • Managing workload for Administration volunteers
  • Rostering catering volunteers in conjunction with Head Chef
  • Training volunteers and staff in EAPA

This Position Description is not exhaustive and may change from time to time.

Essential Criteria:

  1. Tertiary qualifications in Business Administration or relevant experience.
  2. Substantial knowledge of and demonstrated experience in management reporting, financial modelling, financial management and accounting principles and practices.
  3. Experience with XERO accounting system
  4. High level organisational skills including the proven ability to set priorities, manage variable workloads and show initiative, flexibility, good judgment and discretion
  5. Demonstrated written and verbal communication and interpersonal skills across a variety of settings
  6. Demonstrated knowledge and competency in Microsoft Office, Excel and managing databases
  7. Demonstrated ability to work sensitively in a culturally and linguistically diverse environment.
  8. Ability to work with various church and community groups without discrimination.
  9. Strong support for the culture and mission of SFSS and the ability to work in a team culture of service to others which is consistent with Catholic social teaching.
  10. Drivers Licence

Desirable Criteria

  1. Experience in strategic marketing, communications or business development
  2. Experience coordinating and supervising volunteers
  3. Experience using tools and strategies for data collection, analysis and production of monitoring and evaluation reports

How to apply

Position Description : Administration Officer

Applications not allowed for this job listing.

#PBA3

Please quote in application: Administration Officer via Pro Bono Australia.


Profession: #Administration_and_Office_Support, #Client_Services, #Finance_and_Accounting, #Other
Sector: #Community_Support_Services
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