Team Leader Client Services Officer

Are you willing to take the next step in your career?

This is an exciting opportunity for you to show us you have the skills, ability, passion, professionalism and drive to excel within this position and cohealth

Why cohealth

We put our people first, not just our clients. We recognise that our success is a direct reflection of our people, so we’ve created an environment that facilitates professional development, knowledge exchange and learning. This is so our people can confidently deliver exceptional service and care as experts in the industry. Staff are valued as individuals for their different backgrounds, skills, and experience, and we recognise the importance of work-life balance within our ever-growing family friendly cohort. our commitment to you is:

• Role diversity and internal career progression opportunities
• Work within a positive, friendly and supportive work environment
• Enjoy a competitive hourly rate + salary packaging options!

About the role

You will be required to lead our wonderful team of Client Services Officers (CSOs) who support the Oral and Allied Health and/or Medical services across cohealth. Day-to-day supervision and performance management of CSOs as the frontline of cohealth through leadership, guidance, coaching of staff. In addition, you will be responsible for contributing to the continuous improvement and efficiency of client reception and facilitating client access to cohealth services and information.

The ideal candidate the role will have well-developed interpersonal and communication skills. With the ability to liaise and consult with a wide range of stakeholders, including staff and particularly clients from all facets of the community, as well as;

• Demonstrated experience in leading and supporting administration functions, ideally front of house/reception areas;
• Demonstrated cognitive and conceptual skills that will promote innovation and creative problem solving;
• High level computer knowledge using Microsoft Office software and other data bases, will the ability to adapt to new systems seamlessly; and
• Be willing and flexible to work a spread of hours from 8.00am to 6.00pm and prepared to accept telephone calls from staff, outside of these hours.

Apply now and be rewarded with a position that directly and positively influences the quality of life for our clients; working with an organisation that values your professional contribution and personal well-being.

Applications close on 2^nd May @ 10.00pm