Community Sector Banking

Database and Reporting Officer

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Organisation : Brotherhood of St Laurence

Location : Australia (Coburg)

Work type : Full-time

Sector : Community Development

Salary type : Annual Package

Application closing date : 17 Jun, 2019

About the role

Summary of program and its objectives:

The NDIS Services division comprises of Local Area Coordination (LAC) and Early Childhood Early Intervention (ECEI) services. The Brotherhood of St Laurence is a partner in the community delivering LAC and ECEI services in five areas across metropolitan Melbourne.

Local Area Coordination

Local Area Coordination is a pivotal function in the National Disability Insurance Scheme (NDIS). LAC provides planning and coordination to support people with disability exercising choice and control over the services they use. LAC promotes community inclusion and supports the development of mainstream services that are accessible to people with disability. The role of LAC is to assist people with disability to advocate, plan, organise and access the support and services needed to live an ordinary life. This includes assessing each person’s eligibility for the NDIS and, where eligible, helping to establish a NDIS plan with reasonable and necessary supports. Local Area Coordinators build community capacity and assist people with disability to access mainstream services regardless of NDIS eligibility.  

Main responsibilities of the role:  

This role exists to support the database maintenance, data analysis and reporting functions within the LAC program including Early Childhood Early Intervention (ECEI). This includes maintaining key databases, managing the flow of information between datasets, preparing reports that can be used to monitor performance, report against contractual and internal KPIs and provide database support to staff.

The LAC data team works with over 200 Local Area Coordination staff to support people with disability as they enter the National Disability Insurance Scheme (NDIS). The data team maintains datasets and reports to help staff complete their work and provide key reports.

You’re a creative data enthusiast who enjoys solving problems and building data solutions. You learn and adapt to new data systems and business rules quickly. You’re comfortable with self-directed research and learning and enjoy challenges. You want to use your data skills to support your colleagues and make the world a better place.

To meet the selection criteria, candidates will require:


  • relevant tertiary qualifications in health information management, business information systems or similar discipline and/or demonstrated experience in a similar role
  • well-developed computing skills including working with spreadsheets, databases, SQL and a demonstrated ability to learn new systems
  • demonstrated experience working in the community or not for profit sectors
  • well-developed interpersonal and communication skills with the ability to build effective relationships and liaise across all levels both internally, externally and with people from diverse backgrounds
  • ability to identify and resolve problems and make appropriate recommendations
  • well-developed organisational and time management skills with the ability to plan workload, prioritise and meet deadlines
  • ability to work autonomously and effectively as part of a team to achieve outcomes
  • understanding of and empathy with the values and ideals of the Brotherhood.


  • lived experience or awareness of the impact of existing or acquired disability upon individuals, carers and community
  • demonstrated experience and skills in customized business support tools (e.g. Office 365, PowerApps, SharePoint Custom Lists), query languages (e.g. SQL, PostgreSQL, R, Python) and/or reporting solutions (e.g. Crystal Reports, Tableau).

We currently have two positions available, one permanent position and one 15-month maximum term position (maternity leave backfill). Both positions will be working 38 hours per week with a potential to work a 30.4 hour week. The data team is located in Coburg. This role is primarily located with the data team, with some flexibility to work from another office on some days subject to business needs.

Salary will be in the range of $67,286.36 – $73,746.76 per annum (pro rata if applicable), based on skills and experience plus superannuation. Attractive salary packaging provisions are available to increase take home pay.

To view the Position Description, please click here.

For further information about the role phone Elizabeth Proctor on 0491 050 686.

As part of the Brotherhood’s recruitment and selection process, applicants will be required to undergo pre-employment checks as required, applicants will be subject to, but not limited to, the following checks: National (and International if applicable) Police Check, Victorian Employee Working with Children Check, Right to Work in Australia, Disability Worker Exclusion Scheme Check and current professional registration.


The Brotherhood of St Laurence has a vision of an Australia free of Poverty. We embrace, and value, diversity of culture, working arrangements, sexual orientation and gender identity to ensure our workforce is representative of the community that we work within. We promote a workplace that actively seeks to include and welcome unique contributions of all people. We embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contribution to our organisation.

About the organisation

Organisation Name : Brotherhood of St Laurence

How to apply for this role

Applications not allowed for this job listing.

Please quote in application: Database and Reporting Officer via Pro Bono Australia.

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