Impact & Evaluation Coordinator

The Federation has worked for the past three years to support Community Legal Centers (Centres) to improve the outcomes they achieve through improved evaluation and outcomes measurement. Our aim was for Centres to use outcomes measurement to inform their strategic service planning and service delivery, and ultimately to improve access to justice for Centre clients. Over the three years, we worked with ten Centres over different times to build their evaluation capacity by: delivering training in monitoring and evaluation; supporting Centres to develop theories of change and monitoring and evaluation (M&E) frameworks; mentoring Centres in how to collect data and analyse the results; and developing an evaluation community of practice. Additionally, we have also developed a sector-wide Outcomes Measurement Framework, which articulates the outcomes the entire sector collectively works towards. The Framework is accompanied by a sector-wide toolkit. This next phase will build on the achievements of the past three years, supporting implementation of the sector-wide framework and building evaluation capacity for measurement and monitoring to occur. This role is about helping CLCs to evaluate both the immediate impacts they achieve through service delivery, and to assess how those impacts contribute to sustainable systems-level social change. You will be helping to create practices and frameworks that will shape the way in which community legal centres drive change for many years to come.