2019 Impact 25 Awards Night and 20 Years of Pro Bono Australia

Project Manager – Front End Redesign

Applications for this role are now closed.  Browse similar roles

Organisation : Orygen, The National Centre of Excellence in Youth Mental Health (Orygen)

Location : Melbourne

Work type : Full-time

Sector : Community Support Services, Mental Health, Youth & Young People

Salary type : Annual Package

About the role

Full-time fixed term position available until 30 June 2020


  • Salary Packaging options available
  • Flexible working hours
  • Onsite parking + close to public transport


The Project Manager – Front End Redesign will be responsible for a number of activities and deliverables:

  • Work collaboratively with Ylab and the Youth Consultants to support the front end co-design process with young people.
  • Coordinate a range of consultations, workshops and working parties to develop new triage and assessment processes, explore options to enhance systems and processes through technology including engagement, online screening, self-assessment platforms and shared decision making processes with young people.
  • Work closely with the Orygen led headspace and OYH Managers to support the design and implementation of new front end systems that facilitate seamless access and transitions of clients from the ‘front end’ to service delivery at various Orygen locations.
  • Explore various digital and technology solutions to facilitate better front end experiences and outcomes for young people and make recommendations to the Clinical Leadership Team on the preferred options for implementation.
  • Review and document the existing evidence, national and international practices to inform the development of new engagement, triage and assessment processes and tools and make recommendations to the Clinical Leadership Team for consideration.
  • The provision and development of resources, processes, policies and protocols that are required to progress the implementation of front end service reform. 
  • The provision and development of resources that facilitate evaluation processes and data collection that are relevant to implementing front end services for young people with mental health needs.

About the organisation

Organisation Name : Orygen, The National Centre of Excellence in Youth Mental Health (Orygen)

Orygen, The National Centre of Excellence in Youth Mental Health (Orygen) is the world’s leading research and knowledge translation organisation focusing on mental ill-health in young people. For further information please visit https://www.orygen.org.au/About/About-Us

At Orygen, our leadership and staff work to deliver cutting-edge research, policy development, innovative clinical services, and evidence-based training and education to ensure that there is continuous improvement in the treatments and care provided to young people experiencing mental ill-health.

The Project Manager - Front End Redesign will support the development, implementation and evaluation of a new system of engagement, triage and assessment and care planning (referred to as the Front End) for the Orygen led headspace Centres and Orygen Youth Health. The Project Manager - Front End Redesign will assist in key administrative, operational and consultation processes, in collaboration with members of the Clinical Leadership Team and the Director - Clinical Service Innovation.

Reporting to the Director – Clinical Service Innovation, the Project Manager – Front End Redesign will undertake activities that progress the Front End Redesign of the broader Regional Model Implementation Plan.

How to apply for this role

Applications not allowed for this job listing.

Please quote in application: Project Manager – Front End Redesign via Pro Bono Australia.

Fifty Acres

You Might Be Interested In

We are seeking a highly experienced senior manager to lead t...

Education Events Manager

The Education Events Manager is an exciting and varied posit...

View More Jobs

Featured Suppliers

Source More Suppliers
CPA Australia
pba inverse logo
Subscribe Twitter Facebook

Get purpose-driven roles delivered free to your inbox every Monday morning.

You have Successfully Subscribed!