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Aid Resource Manager

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Organisation : Asylum Seeker Resource Centre

Location : Melbourne (Footscray)

Work type : Part-time

Sector : Humanitarian

Salary type : Annual Package

Application closing date : 20 Aug, 2019

About the role

Aid Resources Program

The ASRC Aid Resources Program incorporate the ASRC’s Housing, Emergency Relief and Material Aid Services.

The Housing Service aims to work collaboratively with General Access and Client Services Programs to prevent people seeking asylum who have no income or financial resources from becoming homeless through various services and its valuable advocacy work. The program works closely with other key stakeholders including asylum seeker specific housing programs and state funded programs.

The Emergency Relief Service aims to provide basic need assistance to people seeking asylum experiencing financial hardship and vulnerabilities to access financial assistance.

The Material Aid Service provides practical assistance to people seeking asylum these include nappies, MYKI, blankets, gift cards etc. 


Aid Resources Manager

The Aid Resources Manager is a 0.8 position within the Humanitarian Stream at the ASRC. The Aid Resources Manager is responsible for managing all elements of the Housing, Emergency Relief and Material Aid services, including staff and volunteer management. As this role is newly developed there will be some development of the Aid Resource Programs policies and procedures, stakeholder engagement, oversight of budget, and strategic planning.

  • Three paid staff report directly to the Aid Resources Manager.


  1. A relevant tertiary qualification in Social Work or equivalent
  2. Extensive experience in providing housing, financial or material aid services to people seeking asylum
  3. Experience in housing, mental health, and domestic violence also will be viewed favourably.
  4. Demonstrated extensive program and project management experience, including excellent planning, organizational time management, and systems and processes skills
  5. Demonstrated experience in managing complaints, conflict resolution and responding to community feedback
  6. Experience in providing a crisis response to clients and ability to undertake risk assessments
  7. Experience in management and leadership of staff including supervising staff and building and working within effective teams
  8. Volunteer management experience, including training, supervision and ongoing support experience with working collaboratively with other services, developing partnerships etc.



  1. Knowledge of the policy context of practice with asylum seekers, and the potential effects on people seeking asylum
  2. Experience and skills in setting up and running monitoring and evaluation processes for ongoing programs


About the organisation

Organisation Name : Asylum Seeker Resource Centre

The Asylum Seeker Resource Centre (ASRC) is both a place and a movement. We are an independent not for profit, whose programs support and empower people seeking asylum to maximise their own physical, mental and social wellbeing. As a movement, we mobilise and unite communities to create lasting social and policy change for people seeking asylum in Australia. We are proud to be owned and run by our community of volunteers and supporters.

The ASRC employs over 150 staff and depends on 1300 dedicated volunteers to carry out programs that support and empower over 3,000 people seeking asylum each year.

How to apply for this role

Position Description : Aid Resources Manager PD 07082019 V3

Applications not allowed for this job listing.

Please quote in application: Aid Resource Manager via Pro Bono Australia.


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