Business Improvement Project Manager

About the role

The Business Improvement Project Manager will lead and manage the end-to-end delivery of processes and technology changes across the business.  They will manage delivery of initiatives from initial idea and business case, through to build, implementation and handing over to business as usual operations. The overarching purpose of this position will be leading cross functional teams to successfully deliver business improvement initiatives which are fit for purpose, on time, on budget and of the highest quality standard.

Accountabilities include but are not limited to:

• Managing the delivery of multiple parallel business improvement initiatives across a broad range of business process and technology domains.
• Leading solution design teams, project planning, scheduling and task management, risk and issue management, stakeholder management, resource co-ordination, status and financial reporting to stakeholders at all levels and vendor management against contracts.
• Gathering and preparing of people, process and technology requirements.
• Preparing general and project procurement contracting documentation – i.e. SOW, RFI, RFP, RFT, etc.

The successful candidate will have:

• Bachelor’s degree in business, IT or another related field and Project Management Institute Project Management Professional (PMP) Certification or equivalent.
• A minimum of 8 years of work experience in managing business improvement project initiatives, including people, process and technology implementation, with a proven track record of successful outcomes.
• A proven ability to manage complex and large, business improvement initiatives with knowledge and skills in planning, scheduling, resource identification and coordination, task and activity monitoring, risk and issues management, budget management, status reporting to all levels of stakeholders and overall delivery against defined objectives, methods and outcomes.
• A strong knowledge of and experience with project management methodologies and tools including hybrid, Waterfall, Agile and Lean approaches.
• Exceptional communication and stakeholder management skills including ability to proactively resolve conflict or issues. This includes internal and external stakeholder needs assessment, facilitation, meeting quality standards for services, evaluation of stakeholder satisfaction, and the ability to build and maintain working relationships.

The successful applicant will also have strong experience with Salesforce CRM, Marketing Cloud, Microsoft NAV, HR, Business Intelligence and Digital implementations, prior experience standing-in for a Business Improvement Program Delivery Manager and prior experience with data analytics, business analysis and change management.

Benefits and Perks

Reporting to the Business Improvement Program Delivery Manager, you will be a part of a friendly and highly skilled team working within the Corporate Services Group.  The broader Beyond Blue family promotes a culture of collaboration and respect. Working at Beyond Blue offers flexibility, professional development and the opportunity to be a part of one of the leading mental health organisations in Australia. Benefits include Not-For-Profit salary packaging options, an employee assistance program and wellbeing initiatives. Our office is an easy walk from Glenferrie Station and our Social Squad will ensure that you get to enjoy some fun events in the workplace. Beyond Blue also marks Aboriginal Dates of Significance, such as NAIDOC Week and National Reconciliation Week, as part of our RAP commitments.

We thank all applicants for their interest, however due to the high volume of applications only shortlisted candidates will be contacted.