Organisation : AnglicareSA
Location : Adelaide (Elizabeth)
Work type : Part-time
Sector : Community Support Services
Salary type : Annual Package
Application closing date : 2 Sep, 2019
About the organisation
AnglicareSA is a not-for-profit organisation who makes a positive difference to the community every day. With over 1800 staff and 700 volunteers, we have been supporting South Australians for more than 150 years. There are many members of the community who require assistance and for that reason, we stand with our arms open to support people to achieve their aspirations and overcome their challenges. Our values underpin the work we do and are key in enabling us to recruit the right people
About the role
- Part-time (0.9) ongoing role
- Based at our welcoming aged care facility in Elizabeth
- Be the first point of contact for our residents, visitors and staff
Who are we looking for?
We are seeking a customer-service extraordinaire who is willing to go above and beyond to assist our customers, visitors and staff!
Your enthusiasm, energy and excellent communication skills will assist you to deliver exceptional customer service to everyone who walks through our doors. Utilising your outstanding administration skills, you will provide high-quality admin support across the site. With great organisation skills and initiative, you will ensure our site runs smoothly and efficiently.
What do you need to bring?
- Certificate III in Business Administration or similar (desirable)
- A warm and engaging communication style with great interpersonal skills
- Ability to build rapport with residents and their families in a professional manner
- Outstanding organisation skills with the ability to manage multiple priorities
- A willingness to go above and beyond for customers and employees
What can you expect to be doing?
- Providing a positive customer service experience utilising a customer-first approach
- Ensuring site administration and reception operates in an efficient and effective manner
- Assisting with admission enquires and maintenance of current admissions
- Managing the on-boarding of new staff and assist with staff training schedules
- Coordinating the financial administration of the site including petty cash and invoicing
What can AnglicareSA offer me?
- Access to our fantastic salary packaging options – increase your take-home pay by reducing the tax you pay!
- Banking benefits, health care discounts and gym membership offers
- A collaborative team culture
- Relationships with like-minded people who focus on improving the lives of many
How to apply
Applications not allowed for this job listing.
Please quote in application: Customer Service Officer via Pro Bono Australia.
Sector: #Community_Support_Services
