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Administration and Support Worker, Wallaroo Community House

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Organisation : Good Shepherd Australia New Zealand

Location : Melbourne (Hastings)

Work type : Part-time

Sector : Community Development, Community Engagement, Community Support Services, Families, Women

Salary type : Other

Application closing date : 13 Oct, 2019

About the role

About the role

  • Fixed Term contract
  • Part time 0.6 EFT
  • Hastings

Wallaroo is a community house that aims to strongly engage with the local community, to understand and contribute to their educational, social and other needs.  The Administration and Support Worker will provide consistent and pro-active support to the Coordinator, through first line reception, supporting triage as needed; supporting and troubleshooting the coordination of volunteers, facilities and services within the centre and high-quality records keeping and administration, to create a safe and welcoming environment.

To be successful in this role you will need:

Diploma level qualifications in a relevant field, such as community development, community services, administration or community education

Experience in administration and people support in a complex social services environment

Excellent organisational, interpersonal and communication skills, including:

  • Working with people with complex needs in a front-line role
  • Written skills – reports, correspondence, records/data entry
  • Oral skills – telephone work, liaison, consultation, negotiation, support to triage
  • Advocacy and networking skills

A satisfactory Police Check

A current Working with Children’s Check (WWCC)


To find out more about the role and the work of Good Shepherd please explore our website:

About the organisation

Organisation Name : Good Shepherd Australia New Zealand

Around the world the Good Shepherd network is working to create just and equal communities where women and girls can live full, safe lives. We have been committed to our mission for nearly 200 years, working strongly for social change. All of our services are informed by the latest evidence and research and adopt a best practice approach. We are committed to continuous improvement, innovation and delivering measurable outcomes. 

Good Shepherd Australia New Zealand [GSANZ] is an equal opportunity employer dedicated to staff wellbeing. We offer a supportive work environment, ongoing professional development for staff and a competitive remuneration package. We encourage flexible working arrangements and provide access to salary packaging.

How to apply for this role

Applications not allowed for this job listing.

Please quote in application: Administration and Support Worker, Wallaroo Community House via Pro Bono Australia.


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