The objective of this role is to provide quality leadership and supervision to the IAP Metro team by undertaking a variety of tasks essential in the day to day operations of the Initial Assessment and Planning program. Responsibilities and duties to include some of the following:

• Provide quality leadership and supervision to staff in the Metro Initial Assessment & Planning team and any other relevant staff.
• Provide Initial Assessment and Planning and immediate response to our Clients in the Metro office and other locations as required.
• Provide Assessment and direct service provision for clients presenting with emergency housing or other needs.
• Distribute brokerage funding in accordance with the guidelines.
• Provide Interim Response to those in need of short-term case management.
• Build and maintain links to services with other relevant organisations with a view to improving outcomes for people in the Metro office area of North-East Melbourne.
• Haven; Home, Safe is committed to maintaining the integrity of the communities in which it provides services and works co-operatively and proactively with local services.
• Provide information, reports and service system matters to the General Manager.
• To meet performance indicators as outlined in the reporting guidelines with timeliness in reporting.