About the role
You’re an experienced fundraiser with a track record of success.
Strategic, creative and with an eye for detail, you’re looking for a broad and challenging role filled with opportunities to grow and achieve outstanding results.
Most of all, you’re looking for a position that will enable you to put your passion for global justice into action and inspire your team to make a difference where it’s needed most in the world.
In this important and varied role you’ll be responsible for developing and delivering supporter experience strategies that drive the acquisition, retention and lifetime value of individuals who give and take action in support of Act for Peace’s work.
You’ll lead the Individual Giving team to deliver our cash and emergency appeals, regular giving programs, crowdfunding initiatives, campaign actions and virtual gift catalogue. You’ll also launch new products, new ways of taking action and enable our supporter care staff to provide inspiring 1:1 experiences to supporters via phone, email, mail, and social channels.
By developing our existing products, and launching successful new ones (such as the award-winning Ration Challenge), our fundraising income has doubled and our supporter base grown six-fold in recent years.
However, society is changing rapidly. And the way people take action and engage with charities also needs to change if we are to inspire the public to do more, give more and stay longer in the fight against injustice.
That’s why we’ve recently made a structural and cultural shift to focus on supporter experience, and are developing new ways for people to learn, give and take action. We have invested in the team, the technology and the research insights we need, and now we’re keen to put your supporter experience strategy into action.
You’ll be working alongside a motivated and experienced management team – and you’ll be making a big and growing our contribution to achieving safety, justice and dignity in communities threatened by conflict and disaster.
This is a full-time permanent position based in our Sydney CBD office. The salary will be negotiated depending upon the skills and experience of the successful candidate.
About the organisation
Today, there are more refugees, asylum seekers and displaced people worldwide than at any time since records began. That’s more than 70 million people forced to flee their homes to escape conflict and disaster.
It’s a terrible injustice. And one that we can, and must, overcome.
We believe that when people all over the world work together, big changes really are possible. That’s why we’ve made it our mission to act in partnership with other passionate people, like you, across the globe to achieve safety, justice and dignity in communities threatened by conflict and disaster. We don’t think there’s any task more important.
Since 1949 our supporters have provided food, shelter, education, healthcare and training to help the world’s most vulnerable prepare for, cope with and recover from crisis.
Together we’re tackling the root causes of injustice, and are building a brighter future for everyone. We hope that you’ll join us in this vital mission.
A peaceful world where all people share a safe, just and dignified life.
We empower passionate people to work together to achieve safety, justice and dignity in communities threatened by conflict and disaster.
HOW WE WORK
We respond fast to emergencies around the world – local or global, large or small – to reach people with life-saving assistance when they are at their most vulnerable. We also work with local people on how to identify risks and prepare for the next disaster, which saves lives when an emergency hits.
We’re committed to amplifying the voices of the most vulnerable, empowering them to claim their own rights and hold their own governments to account. We also mobilise passionate Australians, like you, to demand change. When we come together to speak with one voice, it sends a clear message that people in power can’t ignore.
Lasting change takes time. We’re committed to long-term development projects that help communities to tackle their own problems – whether that’s through livelihoods and vocational training, health and hygiene programs or psychosocial and educational support.
WORKING WITH PARTNERS
We believe local people are best placed to respond to and solve problems in their own communities. By partnering with local organisations, we aim to build on and strengthen local knowledge, people and resources, to help find solutions to complex problems and create solutions that work.
For more information about Act for Peace, including our principles and policies, please visit our website www.actforpeace.org.au
How to apply
Applications not allowed for this job listing.
Please quote in application: Head of Individual Giving via Pro Bono Australia.