Espresso Martinis and Impact

Intensive Case Manager

Organisation : Launch Housing via BigSplash

Location : Melbourne (Dandenong)

Work type : Full-time

Profession : Social & Support Work

Sector : Homelessness & Affordable Housing

Salary type : Annual Package

Salary : $69,065+ Super

About the role

  • Immediate Start!
  • Work with Melbourne’s most progressive housing and homelessness organisation
  • Great Dandenong location, close to public transportation, shops and cafes
  • Full-time, fixed term (through to Dec 2020)
  • Additional Wellbeing Leave and Salary Packaging
  • Flexible working environment!


In August 2018, as part of Victoria’s Homelessness and Rough Sleeping Action Plan, the Department of Health and Human Services (DHHS) announced a range of new rough sleeper programs across metropolitan Melbourne as well as a number of regional centres across Victoria. As a result, the new position of Intensive Case Manager has been created.


About the role

The Intensive Case Manager is a part of the Supportive Housing team who provides intensive, flexible, and responsive client focused support with the aim of assisting clients to successfully obtain & sustain housing, improve physical and mental health and develop connections within the local community.

This role is responsible for providing assertive and persistent outreach to people who are sleeping rough to progress goal-oriented intensive case management for clients with complex needs and challenging behaviors. To accomplish this, the Intensive Case Manager will develop case plans in conjunction with clients and implement strategies that enable clients to achieve their goals by building on their strengths and focusing on solutions.​


What you will need

You will be tertiary qualified/ have direct experience and have a comprehensive understanding of the issues which those experiencing homelessness confront and possess the skills and aptitude in working for people who are marginalized and disenfranchised with complex needs.

To obtain a full position description and to apply for this opportunity, please follow the How to Apply instructions. Please include a cover letter addressing the Key Selection Criteria of the position description with your CV to be considered.


About the organisation

Organisation Name : Launch Housing via BigSplash

Launch Housing has an ambitious and singular mission to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and the 'go to' organisation on homelessness for government, media, philanthropy, private donors and the community.


How to apply for this role

Position Description : job_description_4893275

If you would like additional information regarding this role, please contact Emma Murray at 0450 925 001


All applicants must have the right to work in Australia and will be required to complete a Working with Children check and Police check. Launch Housing is committed to child safety. We have zero tolerance of child abuse. Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise, and encourage people with a Lived Experience of Homelessness to apply.

Please quote in application: Intensive Case Manager via Pro Bono Australia.


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