Espresso Martinis and Impact

Tenancy Plus Worker

Organisation : Haven; Home, Safe

Location : Melbourne (Mildura Office)

Work type : Part-time

Profession : Community Services

Sector : Community Support Services

Salary type : Annual Package

Application closing date : 8 Nov, 2019

About the role

Tenancy Plus workers provide assistance and support to vulnerable and disadvantaged social housing tenants to ensure they sustain their tenancy.

Identify and address underlying issues that may contribute to the risk of a tenancy breakdown which may result in homelessness.

Work within a person centered framework to identify and assess client needs, developing appropriate supports via case plans.


Responsibilities and Duties

  • Provide a responsive and professional advocacy, support and referral service based on principles of empowerment and respect for vulnerable social housing tenants.
  • Develop effective working relationships with staff of relevant government departments and community organisations.
  • Work effectively within  the team for administration, agency planning, funding, statistics and data
  • Attend and participate in regular supervision with the Direct Line Manager  to monitor workloads and ensure work plan accountability

Essential and Desirable Key Selection Criteria 

For a detailed description of the criteria, please refer to the attachment or go to our website.








About the organisation

Organisation Name : Haven; Home, Safe

Haven; Home, Safe is the leading provider of integrated homelessness and housing services in the Loddon Mallee Region and Victoria’s first registered affordable housing association.

Haven; Home, Safe aims to provide shelter and support to people who are homeless or living in a housing crisis and works to provide communities with affordable housing opportunities.

Haven; Home, Safe expects a high level of commitment, quality, passion and energy and in return offers competitive remuneration packages and great benefits. We offer a supportive workplace culture, flexible working conditions, family friendly workplace, great training and development opportunities, Employee Assistance Program, attractive salary packaging arrangements and an opportunity to make a real difference within our growing organisation.

How to apply for this role

Position Description : Tenancy Plus Worker MIL 141019

For a detailed description of the position, to apply for this position and to access the key selection criteria, please visit our website

Applications must include a cover letter, current resume and a statement addressing the key selection criteria – please note, only complete applications submitted to our website will be considered.

Closing Date for applications is COB Friday 8th November 2019

For further inquiries, please contact Chantel Hogan – 03 5444 9039 or via email

Please quote in application: Tenancy Plus Worker via Pro Bono Australia.


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