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Children’s Contact Service (CCS) Support Worker

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Organisation : Relationships Australia

Location : NSW Regional (Wagga Wagga)

Work type : Part-time

Sector : Community Support Services, Families, Mental Health, Youth & Young People

Salary type : Annual Package

Application closing date : 4 Dec, 2019

About the role

This position is responsible for overseeing the supervised visits and changeovers of children with their separated parents or caregivers while overseeing the work of sessional Children’s Contact Service staff. 


To be successful in this role, you are required to possess:


  1. Tertiary qualification in psychology, social work, early childhood education, or related discipline and/or relevant experience.
  2. Excellent observational, telephonic communication and interpersonal skills with an ability to do therapeutic engagement with children and parents/carers.
  3. Demonstrated mediation, conflict resolution, negotiation and advocacy skills to act on behalf of vulnerable clients and demonstrated ability to rapidly identify client needs, assess risk and prioritise accordingly.
  4. Demonstrated knowledge of services available to children and their families as well as demonstrated networking and relationship building skills.


For a full list of selection criteria, please refer to the position description on our website.


Aboriginal and Torres Strait Islander Applicants are encouraged to apply.


Salary & Benefits


The salary on offer is in the range of $80,953.60 to $84,884.96 per annum plus superannuation for full time. As a Public Benevolent Institution (PBI), RACR employees also receive tax-effective salary packaging opportunities, thus significantly increasing the value of your take-home pay.


According to the RACR Enterprise Agreement, the successful candidate will have access to generous leave provisions, annual leave loading, special paid leave during annual holiday shutdown period and flexible working arrangements.


About the organisation

Organisation Name : Relationships Australia

Relationships Australia is a leading provider of relationship support services for individuals, families and communities. We aim to support all people in Australia to achieve positive and respectful relationships. We are a community-based, not-for-profit Australian organisation with no religious affiliations. Our services are for all members of the community, regardless of religious belief, age, gender, sexual orientation, lifestyle choice, cultural background or economic circumstances.


Relationships Australia offer services in various locations around Australia that includes counselling, family dispute resolution (mediation) and a range of family and community support and education programs, primarily funded by Federal, State and Territory Governments. Relationships Australia Canberra & Region (RACR) is one of the eight state and territory organisations that comprise the Relationships Australia Federation.


RACR is an equal opportunity employer and does not discriminate in employment on any grounds. We have voluntarily opted to be subject to the obligations of a public authority under Part 5A of the Human Rights Amendment Act 2008 (ACT). This means that all staff must comply with human rights, as far as possible to do so, in all our decisions and conduct.

How to apply

Position Description : PD CCS Support Worker

Applications not allowed for this job listing.

Please quote in application: Children's Contact Service (CCS) Support Worker via Pro Bono Australia.


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