About the role
The Family Worker role is to assist in delivering quality services under the Family Referral Service (FRS) by providing information, complex intake and screening, referrals and case coordination services to clients contacting the services of Relationships Australia and liaise with a wide range of external stakeholders to ensure strong referral pathways.
The FRS aims to link vulnerable families, parents and young people in need of assistance with Commonwealth, State or Local Government funded support services so they receive appropriate help. This position will be based in the above location and will require outreach to outlying areas.
To be successful in this role, you are required to possess:
- Qualification in social welfare, or related discipline and/or relevant experience.
- Excellent observational, telephonic communication and interpersonal skills with an ability to engage and interact sensitively with a diverse range of people, particularly children.
- Demonstrated negotiation and advocacy skills to act on behalf of vulnerable clients and demonstrated ability to rapidly identify client needs, assess risk and prioritise accordingly.
- Demonstrated knowledge of local services available to children and their families as well as demonstrated networking and relationship building skills.
For a full list of selection criteria, please refer to the position description on our website.
Aboriginal and Torres Strait Islander Applicants are encouraged to apply.
Salary & Benefits
The salary on offer is in the range of $75,160.78 to $76,277.24 per annum plus superannuation for full time. As a Public Benevolent Institution (PBI), RACR employees also receive tax-effective salary packaging opportunities, thus significantly increasing the value of your take-home pay.
According to the RACR Enterprise Agreement, the successful candidate will have access to generous leave provisions, annual leave loading, special paid leave during annual holiday shutdown period and flexible working arrangements.
About the organisation
Relationships Australia is a leading provider of relationship support services for individuals, families and communities. We aim to support all people in Australia to achieve positive and respectful relationships. We are a community-based, not-for-profit Australian organisation with no religious affiliations. Our services are for all members of the community, regardless of religious belief, age, gender, sexual orientation, lifestyle choice, cultural background or economic circumstances.
Relationships Australia offer services in various locations around Australia that includes counselling, family dispute resolution (mediation) and a range of family and community support and education programs, primarily funded by Federal, State and Territory Governments. Relationships Australia Canberra & Region (RACR) is one of the eight state and territory organisations that comprise the Relationships Australia Federation.
RACR is an equal opportunity employer and does not discriminate in employment on any grounds. We have voluntarily opted to be subject to the obligations of a public authority under Part 5A of the Human Rights Amendment Act 2008 (ACT). This means that all staff must comply with human rights, as far as possible to do so, in all our decisions and conduct.
How to apply for this role
To apply, please send your resume with names of two work related referees and a cover letter specifically addressing each of the selection criteria (no more than half a page response under each criterion) to firstname.lastname@example.org. Applications that do not address selection criteria will not be considered during the shortlisting process.
The position description with selection criteria can be downloaded from our website: http://www.racr.org.au/about-us/employment
For further information about the position or application process, please contact the FRS Manager (02) 6923 9100 or email@example.com
Closing date for applications: Midnight on Wednesday 11 December 2019
Please quote in application: Family Worker via Pro Bono Australia.