Support Coordinator

As part of our Support Coordination Team at Narre Warren, EACH is looking for a Support Coordinator to provide capacity-building assistance, making a huge difference to the lives of those with developmental delays and disabilities.

If you’re a Health professional, qualified with a diploma in Health or Social Services, enjoy variety in your day, and working closely with other service delivery professionals, you might be exactly the person we’re looking for!

What you’ll be doing

This role involves working and assisting customers to build personal capacity to make decisions and choices about the implementation of all supports in their NDIS plan, including mainstream, informal, community and funded supports. The position also focuses on the provision of high-quality engagement strategies with potential and new customers, building local networks and partnerships and acting as the key liaison point for all related services chosen by the individual.

This role will require the Support Coordinator to work alongside mainstream health services including Mental Health and Disability-related services and hospitals. The Support Coordinator will be required to interface with NDIS and mainstream services in a way that demonstrates competency and clarity around navigating NDIS via face to face and phone contact. Where possible, you’ll help customers build their capability to take ownership of the Suppo rt Coordination function over time. You will be referring to other organisations, coordinating care and services, working with the team and Team Leader to problem solve and come up with creative solutions, managing customers NDIS budgets, contact with NDIA and attending plan reviews.

Who you’ll be working with

Our team comprises of 7 Support Coordinators and a Team Leader available to share information and refer to. You’ll have ample opportunities to shape its growth with your experience and ideas. Working with other professionals at Narre Warren within a variety of disciplines, including Occupational Therapists, Physios and Psychologists, our team is dedicated to giving clients the best possible support.

What we offer
EACH offers all staff benefits by offering Not for Profit Salary Packaging, a family-friendly workplace strategy and support through a comprehensive Employee Assistance Program.