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Community Engagement Officer

Organisation : Victor Chang Cardiac Research Institute

Location : Sydney (Darlinghurst)

Work type : Part-time

Profession : Customer Service, Events, Fundraising, Marketing, Media & Communications

Sector : Community Engagement, Research / Medical Research

Salary type : Annual Package

Application closing date : 28 Feb, 2020

About the role

The role

The Community Engagement Officer will proactively communicate the importance of community investment in the Institute’s work and attract support for the Institute’s medical research through the successful delivery of the Institute’s Public Engagement Program. This is a part-time role working two days per week.

Duties and responsibilities include:
• Coordination of the Public Engagement Program including weekly public tours, School Science Awards, Heart of Gold Awards, third party fundraising events and external presentations
• Generating new leads for the Institute’s database with focus on attracting prospects for the bequest and regular giving pipelines
• Ensuring the collection of contact details, completion of feedback forms and facilitating the development of relationships for long term engagement with supporters
• Managing all aspects of public engagement activities including liaising with tour groups, confirming speakers and organising venues
• Providing excellent donor care by answering calls, responding to enquiries and sending thank you letters

About you

The Community Engagement Officer will be an expert communicator and public presenter with experience in event coordination and relationship management who can inspire support for the Institute in all their interactions with the public.

We would like to meet you if you have:
• The ability to establish rapport and build relationships with people of all ages
• Previous customer service and event coordination experience and ideally experience giving tours or coordinating large groups of people
• Excellent verbal and written communication skills
• Demonstrated ability to effectively and independently without supervision and to remain calm under pressure
• A high level of competency in the MS Office products including Word, Excel, PowerPoint and Outlook

What we offer:
• Salary packaging
• State of the art facilities
• Stimulating work setting focussed on cutting edge medical research
• Collaborative team environment

We strive to ensure our staff and students enjoy a great working environment. We value and are committed to providing a working environment that embraces diversity and gender equity and promotes flexible working arrangements for staff to balance working requirements and personal needs.

Come and work with us & help make a difference.

About the organisation

Organisation Name : Victor Chang Cardiac Research Institute

About us

The Victor Chang Cardiac Research Institute is dedicated to finding cures for cardiovascular disease through world class medical research. Established in 1994, it is the legacy of legendary heart transplant surgeon Victor Chang. Renowned for the quality of its breakthroughs, the Victor Chang Cardiac Research Institute is working to discover better ways to diagnose, treat and ultimately prevent the onset of heart disease.

How to apply for this role

To apply please send a cover letter and your CV to

Please quote in application: Community Engagement Officer via Pro Bono Australia.

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