Supporter Relations Co-ordinator

The Opportunity We are looking for an experienced coordinator to join our Engagement and Philanthropy team. The Engagement and Philanthropy team works to increase philanthropic support to the Murdoch Children’s Research Institute (MCRI) by gaining support from individuals and institutions while encouraging community engagement. This role will see you supporting and assisting with the administration of Engagement and Philanthropy programs including the community, corporate, events, bequests and major giving portfolios. As our new Supporter Relations Co-ordinator you will have previous experience in a similar coordinator or officer role and understand the nature of philanthropic work in a Not-for- profit setting. You will be working with a number of key stakeholders so it essential you have excellent written and communication skills and can easily build rapport with a variety of audiences. You are organised, focused and are able to prioritise to meet a number of deadlines while supporting the wider Engagement and Philanthropy team. Your role will vary seeing you work on coordinating community fundraising requests, maintaining the donor database and conducting outbound calls and emails to supporters where required. You are passionate about the work we do and the difference we can make to future generations. Your responsibilities will include but are not limited to: Supporter relations

• Assist with the management of a donor journey and communication plan for the regular giving portfolio
• Assist with the implementation of donor recognition and donation acknowledgment strategies

Database

• Assist the Database Manager to maintain MCRI’s donor data base, Raisers Edge. Provide support with tasks such as gift processing, monthly data reports to finance, and accurate data lists for the Engagement & Philanthropy team.
• Support development of donor fundraising pages for MCRI website

Community Fundraising

• Manage the preparation, creation and distribution community fundraising collateral as required
• Manage the data collection and report development for the community fundraising portfolio

Major Gifts & Bequests

• Support the Individual Philanthropy team to service existing and new donors
• Assist with the preparation, creation and distribution of donor collateral as required

Corporate

• Support the Institutional team to service existing and new corporate partnerships
• Assist with the preparation, creation and distribution of corporate fundraising collateral as required

You Demonstrate:

• Excellent attention to detail and organisational skills, including the ability to plan and prioritise work to meet deadlines, and to work calmly under pressure
• Excellent customer service skills including the ability to manage incoming phone calls, answer enquiries and triage to the broader team
• Ability to work collaboratively and with a high level of flexibility both in a team and independently, in an environment with changing demands.
• High level of proficiency in Word / Excel / PowerPoint
• Strong interpersonal skills and communication skills – both written and verbal
• Strong commitment to high levels of professionalism and customer service
• Strong sense of initiative and can-do attitude
• Experience supporting fundraising programs or working with a CRM database (Raiser’s Edge) desirable

On Offer:

• Full time permanent contract
• Salary $73,796pa + super + salary packaging
• On-site facilities include: childcare, Employee Assistance Program, mindfulness, gym, and bike storage… to highlight a few

  For a full list of responsibilities and the key selection criteria download the position description. Closing Date:  3 February 2020 Position Reference: 17995