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Victims Support Worker (Case Management)

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Organisation : cohealth

Location : Melbourne (Footscray)

Work type : Full-time

Sector : Community Support Services

Salary type : Annual Package

Salary : SCHADS 5 Class 4

Application closing date : 6 Mar, 2020

About the role

  • Full time or Part-time 08.EFT (negotiable)
  • Fixed-term till 31 July June 2020
  • Based at our Footscray site

Are you keen to make a real difference?

The benefits for you joining cohealth include:

  • Keeping your work-life balance in check with the flexibility of part-time hours
  • Joining a positive, friendly and supportive work environment that encourages your learning and growth with access to staff development opportunities
  • Working in a program with the resources to support you in making a real difference to your clients’ lives

Salary Packaging of up to $15 900 per fringe benefit year for personal living expenses,

This program is primarily based in Footscray but will also be co-located with police in either Melton or Werribee Police Station.

The primary responsibilities of the Victims Support Worker (Case Manager) are to;

  • Provide trauma-informed case management to victims of violent crime, particularly those of a serious and/or complex nature (note that VAP is not a crisis intervention service);
  • Provide case management (including outreach) to ‘related victims’ of homicide;
  • Provide psycho-education to victims, police and the community
  • Support victims of crime to effectively navigate the criminal justice system; and
  • Work collaboratively with the police and other service delivery agencies
  • Provide ethical, professional and responsible goal-directed, trauma-informed and client-centred case management to victims of crime – particularly those of a serious and/or complex nature as well as case management to ‘related victims’ of homicide.
  • Initial intake phone calls

To succeed in the role you will have:

  • Tertiary qualifications in Social Work or an equivalent qualification;
  • Ability to work sensitively with people from diverse cultures, ages, sexuality, ability, and gender;
  • Comprehensive understanding of the social and gendered context of family violence;
  • A high level of experience in supporting clients from diverse populations and experience/understanding of trauma-informed practice;
  • Demonstrated understanding of the issues and needs of people who have been affected by violent crime, grief, and traumatic bereavement;
  • Highly developed interpersonal, oral and written skills;
  • The ability to develop and maintain strong and effective relationships;
  • Experience working with the police or the criminal justice system would be an advantage

We are seeking an experienced, flexible and resilient social worker, who demonstrates a strong capacity for multidisciplinary teamwork, plus possesses excellent communication, with the ability to foster respectful professional relationships, that have clear boundaries.

If this describes you, apply now!

Key Section Criteria Questions

Do you have a tertiary qualification in Social Work or equivalent?

Do you have a good understanding of the criminal justice system and the impact of violent crime on victims?

Do you have experience with an intake and triage model as it could relate to victims of crime?

About the organisation

Organisation Name : cohealth

Who is cohealth?

For more information about cohealth and the services provided, please visit our website: www.cohealth.org.au

cohealth Victims Assistance Program (VAP) is funded through the Department of Justice and Community Safety and provides services to victims of crime against the person and related victims of homicide, to assist them effectively manage and recover from the effects of the crime.

How to apply for this role

Position Description : job_description_5041058

Applications not allowed for this job listing.


Please quote in application: Victims Support Worker (Case Management) via Pro Bono Australia.


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