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Senior People & Culture Business Partner

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Organisation : Settlement Services International

Location : Sydney (Ashfield)

Work type : Full-time

Sector : Community Development, Community Support Services

Salary type : Annual Package

Application closing date : 3 Aug, 2020

About the role

  • Based in Ashfield
  • Full Time Permanent Position
  • Salary packaging options to increase your take home pay, Fortnightly Accrued Day Off (ADO) & flexible working hours


The Senior People and Culture (P&C) Business Partner – Industrial and Employment Relations is a member of the People and Culture Business Partnering team and is responsible for providing professional advice, guidance and support to multiple business functions as a whole with the objective of minimising risk, educating stakeholders, and influencing decision making across SSI through the provision of their expert skills and knowledge. The position provides advice and P&C services to managers and staff across a broad range of P&C issues. This role is expected to partner with key stakeholders to develop appropriate solutions, and support the wider People and Culture function in decision making by providing expert advice to the team.

Responsibilities include:

  • Working closely with managers in dealing with performance and behavioural issues within business units
  • Reaching a positive outcome and performance / behaviour improvements through following company performance improvement management guidelines and policies
  • Provide advice and support to managers in respect of taking disciplinary action in terms of company discipline process and guidelines
  • ER / IR Management
  • Providing ER / IR support and advice to the business on a wide range of · issues and queries
  • Providing contractual and legislative advice
  • Influence parties to achieve local level resolutions to workplace grievances to mitigate formal grievances and disputes
  • Coaching managers on interpreting legislative responsibility
  • Coaching managers on policy, procedure and best practice
  • Facilitate mediation between employees seeking informal grievance resolution
  • Support and advise where People & Culture involvement is required during terminations and dismissals (generally following performance management process)
  • Development, review and interpretation of company People & Culture policies


You must have a tertiary qualification in Human Resources, Industrial Relations, Employment Law or a related discipline and have significant experience working in employment law, workplace relations or employee relations (approximately 5 years). You will also be required to have a strong understanding of Employment Relations / Industrial Relations and excellent knowledge of current Australian employment legislation and regulations.

The ability to negotiate and influence are also key to your success along with the ability to interpret and apply industrial policies and procedures.

Please respond to the “About You” section in your cover letter.


We offer the opportunity to engage in meaningful work that makes a real difference to the lives of our clients, their families, carers, and communities.

We have a fantastic benefits package that promotes work/life balance; something we are very passionate about! This includes a fortnightly Accrued Day Off (ADO) for full time staff, flexible working arrangements and generous salary packaging options so you can increase your take home pay!

Our workplace reflects the communities we serve and where everyone feels empowered to bring their full authentic selves to work. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices and abilities of our employees.

We strongly believe in protecting the safety and well-being of children and vulnerable communities and take child protection very seriously. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

SSI will provide reasonable adjustments in our recruitment processes and in the workplace.

If you require a reasonable adjustment p lease email or call 02 8799 6700 and ask for the talent team.

Applications close date: 3rd August 2020

About the organisation

Organisation Name : Settlement Services International

We acknowledge the traditional custodians of these lands and waters and we welcome the opportunity to learn more about Aboriginal people of Australia. We value relationships with our local Aboriginal community and appreciate applications from its members.

SSI is a community organisation and social business that supports newcomers and other Australians to achieve their full potential. We work with people with a refugee and asylum-seeking background, culturally and linguistically diverse (CALD) communities, people with disability, youth and children and more to build capacity and enable them to overcome inequality.

SSI draws on its expertise and experience to advocate for the people and communities it serves. Through the work we do, we empower people to change their lives. Through our advocacy and representation, we influence ideas and policy.

How to apply

Please quote in application: Senior People & Culture Business Partner via Pro Bono Australia.



Community Sector Banking

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