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Concierge and Administration Worker

Organisation : Launch Housing via Big Splash

Location : Melbourne (Elizabeth Street Common Ground)

Work type : Part-time

Profession : Administration & Office Support

Sector : Homelessness & Affordable Housing

Salary type : Other

About the role

  • 6 months fixed-Term (through to 31 Mar 2021), Part-time role (28
  • hours per fortnight)
  • 24hr facility – Night shift role
  • $63,955 per annum (pro-rata) + Super
  • Additional wellbeing leave + salary packaging

The Role

Supportive Housing is an innovative approach to housing people who have experienced long-term homelessness and who have high and complex needs. The Elizabeth Street development is the first of its kind in Australia. The position of Concierge & Administration Worker will primarily be responsible for the smooth operation of the Front of House area at Elizabeth Street Common Ground. This includes, amongst other duties: 

  • Providing reception to 131 tenants of the building
  • Monitoring entry and exit of all tenants, visitors, contractors and visiting professionals to the building and managing visitor access, as required
  • Monitoring CCTV and responding to incidents and emergencies as they arise
  • Undertaking a range of administrative tasks, including managing petty cash and ordering stationery and other goods
  • Providing a lead response in implementing emergency procedures in building and security related matters

This role will provide you with an opportunity to work collaboratively with your team members to ensure the ongoing well-being of previously homeless tenants. You will also be joining an organisation that is passionate about solving homelessness in Melbourne.

The shift timings are:

  • Thursday – 19:00-01:00 hours (6 hours)
  • Friday – 15:15-23:15 hours (8 hours)

About the organisation

Organisation Name : Launch Housing via Big Splash


Launch Housing is an independent Melbourne based community organisation passionately committed to ending homelessness. From providing high-quality housing to an innovative range of support, education, and employment services, we bring solutions to homelessness under one roof for thousands at risk or experiencing the crisis and trauma of homelessness. With over 400 staff working across 14 locations in metropolitan Melbourne, we combine direct action with advocacy, research, and innovation to drive widespread change.

How to apply

Position Description : 5198822

If you need further information regarding this position, please call Greg Cole, ESCG Coordinator, on (03) 8359 0200.


All applicants must have the right to work in Australia and will be required to complete a Working with Children Check and Police check. Launch Housing is committed to child safety. We have zero tolerance for child abuse. Launch Housing is an Equal Opportunity Employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise, and encourage people with a Lived Experience of Homelessness to apply.

Please quote in application: Concierge and Administration Worker via Pro Bono Australia.



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