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Director of Legal Practice

Organisation : Consumer Action Law Centre

Location : Melbourne

Work type : Full-time

Profession : CEO & Senior Management, Legal, Management

Sector : Law, Justice & Human Rights

Salary type : Annual Package

Salary : $110,000 - $120,000 plus superannuation

Application closing date : 6 Nov, 2020

About the role

The Director of Legal Practice leads a legal practice of approximately 15 practitioners who provide telephone legal advice services to consumers and community workers, and who conduct advocacy and strategic litigation including in higher courts. 


A qualified legal practitioner, you have substantial experience in the conduct of litigation and dispute resolution, as well as specialist knowledge of consumer law, consumer credit law, bankruptcy law, civil procedure in both Federal and Victorian jurisdictions and debt enforcement law and procedure. You have experience of team leadership in a complex, multi-service organisation and are committed to learning and driving continuous improvement.   


You’re a true leader who combines outstanding skills in legal practice with demonstrable management expertise.  You have experience working with persons experiencing vulnerability and disadvantage and you have a strong understanding of the role of strategic litigation in effecting legal reform.  Your career to date shows your commitment to social justice and to empowering clients through legal advocacy.


About the organisation

Organisation Name : Consumer Action Law Centre

Our vision: a just marketplace where people have power and business plays fair 

Our purpose: to make life easier for people experiencing vulnerability and disadvantage in Australia 


We’re an independent, not-for-profit consumer organisation based in Melbourne. We use our skills in the law, financial counselling, policy and campaigning and lead change to policy, law and industry practice across a range of consumer issues, informed by our experience assisting and representing people in Victoria. 


In 2019, Consumer Action Law Centre was proud to be awarded the Access to Justice Award by the Law Institute of Victoria.  Consumer Action supported 5 clients to give evidence at the Royal Commission into Banking Misconduct about banking and insurance misconduct. We made significant policy submissions about law reform to prevent harm to vulnerable members of the community and to provide fast and adequate redress to those consumers who have already lost money due to misconduct in the financial services industry.


If the idea of working in an award-winning organisation that has real impact and connections with issues capturing attention across Australia appeals to you, then we’d love to hear from you. 

During the COVID-19 pandemic, all Consumer Action staff are working remotely, with comprehensive technical support available.

How to apply

Position Description : 200915 Position Description_DLP

Your application must include your CV together with a cover letter addressing the following selection screening questions.  


  1. Why are you an outstanding candidate for this role?
  2. Give an example of an improvement you have made to a service you have managed.
  3. Describe an example of where you have worked with others to contribute to public interest or social justice change.

Applications that do not address the selection screening questions will not be considered.   


Consumer Action Law Centre is committed to building a diverse and culturally safe workplace.  We strongly encourage applications from  Aboriginal people, people with disability, people from diverse cultural and linguistic backgrounds, people of all ages, and LGBTIQA+ people.  

Please quote in application: Director of Legal Practice via Pro Bono Australia.




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