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Support Facilitator

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Organisation : Launch Housing via BigSplash

Location : Melbourne

Work type : Full-time

Sector : Community Support Services, Homelessness & Affordable Housing

Salary type : Annual Package

Salary : $72,208

Application closing date : 22 Oct, 2020

About the role

Join Melbourne’s most progressive housing and homelessness organisation.

  • Part-time (60.8 hours per fortnight), fixed-term role (through to June 2021) with possibility of extension
  • Salary: $72,208 per annum (pro rata) + Super
  • Great Cheltenham location, working from home initially due to COVID-19 measures
  • Additional Week of Wellbeing Leave and Salary Packaging
  • Flexible working environment!

About the Role:

Eastern Region Mental Health Association (ERMHA) and Launch Housing have formed a partnership to deliver the National Psychosocial Support and Continuation of Support programs (NPS/COS) to consumers and their families / carers across South East Melbourne.

NPS/COS programs are federally funded via South East Melbourne Primary Health Network (SEMPHN) program and aim to assists people with severe and persistent mental illness who have complex needs which are not currently being met by the existing service system and/or are waiting to be tested and gain access to the NDIS.

This role provides assertive outreach and care-coordination to support individuals to develop skills and abilities to manage their day to day lives. These individuals have experienced trauma, have multiple complex needs and have been diagnosed with a mental disorder. The goal is to enable rather than do and promote independence, development and confidence of the individuals by designing and developing a case plan and working with relevant services.

This role also involves assertive outreach and facilitating groups with cohorts that are ‘hard to reach’ due to experiencing additional barriers to accessing psychosocial support, including:

  • People experiencing homelessness (including rough sleepers)
  • Aboriginal and Torres Strait Islander peoples
  • Members of the LGBTQIA+ community
  • Refugees and Asylum seekers
  • People engaged with the Justice system
  • Aged people

About you:

To be successful in this role, you must have a tertiary qualification in social work, psychology, mental health, Alcohol and Other Drugs or a related allied health profession, or equivalent experience. You will also have experience working with people who have multiple, complex needs and/or have been diagnosed with a mental disorder. You are passionate about providing recovery-focused, person-centred support to people. You are able to conduct assertive outreach and facilitate groups.

To be considered for this role, please address the Key Selection Criteria listed in the Position Description in your cover letter.

If you would like additional information regarding this role, please contact Charlie van der Gaag on 0419 504 456

All applicants must have the right to work in Australia and will be required to complete a Working with Children check and Police check. Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise, and encourage people with a Lived Experience of Homelessness to apply.

About the organisation

Organisation Name : Launch Housing via BigSplash

Launch Housing has an ambitious and singular mission to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and the go to organisation on homelessness for government, media, philanthropy, private donors and the community.

How to apply

Applications not allowed for this job listing.


Please quote in application: Support Facilitator via Pro Bono Australia.


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