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Financial Counsellor

Organisation : Lutheran Community Care

Location : NT Regional (Alice Springs)

Work type : Full-time, Part-time

Profession : Community Services

Sector : Community Development, Community Support Services

Salary type : Annual Package

Salary : 80,000 - 84,000

Application closing date : 1 Nov, 2020

About the role

Full-time role (part-time negotiable)

Based in Alice Springs

Lutheran Community Care (LCC) provides a financial literacy program, emergency relief and financial counselling to Alice Springs, including town camps and remote communities within the Central Australian service area.

We currently have an exciting job opportunity for a full-time Financial Counsellor within our Central Australian Financial Services Hub, based in Alice Springs.

The Financial Counsellor supports people in personal financial difficulty to address their financial concerns, make informed choices and develop their capacity to manage their money.  They provide advocacy and accurate information regarding financial rights, responsibilities, debt management legislation, credit regulations and consumer finance issues.  It is essential to hold a Diploma of Community Service (Financial Counselling) and be eligible to become a member of South Australian Financial Counsellors Association for this role.

Whilst the position is based in our Alice Springs office, outreach services are a key aspect of our Financial Services Hub and therefore extensive travel, including some overnight stays in a range of accommodation is necessary.  Driving a 4WD vehicle over large distances is required and therefore driver training will be provided.  Relocation assistance, generous salary packaging, additional leave entitlements and access to professional development opportunities are available. 

You will require;

  • Knowledge of financial counselling principles and practices
  • High level of conflict resolution and negotiation skills
  • An understanding of Central Australian Indigenous culture and the ability to work with people from Indigenous communities
  • Commitment to extending and updating own skills
  • Demonstrated ability to function as a cooperative member of a team to achieve team objectives
  • Ability to work autonomously with minimal supervision
  • Skilled at prioritising and multitasking
  • Proficient in Microsoft Office Suite

Salary Packaging

The Australian Taxation Office (ATO) allows Public Benevolent Institutions (PBI), such as Lutheran Community Care, to offer special tax concessions. These concessions allow an employee to salary package a maximum of $15,899 from their gross salary each Fringe Benefit Tax (FBT) year.

Other Benefits

Lutheran Community Care values all its staff, students and volunteers and ensure they are well supported through paid maternity and paternity leave, an Employee Assistance Program, a free and confidential counselling service, access to internal and external training opportunities, annual staff conference and professional development days, annual volunteer celebrations and an innovative and caring culture.

About the organisation

Organisation Name : Lutheran Community Care

About Us

Lutheran Community Care (LCC) provides community services on behalf of the Lutheran Church in South Australia and the Northern Territory in urban, regional and remote contexts.  Our vision is "Strong, caring communities inspired through the love of God" and our key values are respect, integrity, compassion, humility, faithfulness and trust.

We seek to address poverty and injustice and embrace all people regardless of language, culture, ethnicity or religion.   We support communities through responding to the needs of individuals and families, community learning opportunities, accommodation and support. Current programs include family support and education, foster care, financial wellbeing, homelessness and refugee services.

How to apply

To access the Job Description and make your application please go to

Applications should include a Cover Letter which sets out your suitability for the role and a current Resume. 

Applications close 1st November 2020.

Please quote in application: Financial Counsellor via Pro Bono Australia.



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