Initial Assessment & Planning (IAP) Worker

About The Role

We are currently seeking a passionate individual to join our dedicated Initial Assessment and Planning (IAP) team committed to working with people who are homeless, or at risk of homelessness.

Our IAP Service is Launch Housing’s first point of contact with our clients. The key responsibilities of this role includes providing information, referrals and support to assist families and individuals to find short term and long term, secure and affordable housing.

The IAP team operate in an extremely high volume, responding to the needs of homeless people, many of whom are experiencing crisis. Therefore, we are looking for people who can work under pressure with the ability to make sound decisions quickly.

About You

To be successful in this role, you will be empathetic and able to relate effectively and sensitively to people from diverse backgrounds. A track record of working well in a team environment is also vital.

To obtain a full position description and to apply for this opportunity, please follow the ‘How to Apply’ instructions. Please include a cover letter, addressing the key selection criteria and CV.

If you would like additional information regarding the role, please contact Simon Okely on 03 8598 1111.

All applicants must have the right to work in Australia and will be required to complete a Working with Children Check and Police check. Launch Housing is committed to child safety. We have zero tolerance for child abuse. Launch Housing is an Equal Opportunity Employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise, and encourage people with a Lived Experience of Homelessness to apply.