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MEDIA, JOBS & RESOURCES for the COMMON GOOD

Head of Program Delivery (Financial Health)

Organisation : Johnson Recruitment

Location : Melbourne (CBD)

Work type : Full-time

Profession : CEO & Senior Management, Client Services, Community Services, Customer Service, Education & Training, Management, Operations Management, Project Management

Sector : Community Development, Community Engagement, Families, Women, Youth & Young People

Salary type : Annual Package

Application closing date : 24 Dec, 2020

About the role

  • Large, iconic women’s & family services NFP
  • Drive the development of financial capability programs
  • CBD location, flexible working arrangements

The Organisation:

Good Shepherd Australia New Zealand is committed to tackling the significant critical, contemporary issues adversely affecting women, girls and their families. They aspire for all women, girls and families to be safe, well, strong and connected.

It is one of the largest providers of financial capability programs In Australia, with a diverse range of services to support people who are financially & socially vulnerable. They offer microfinance programs and products, financial counselling and coaching, family violence support, family and youth programs, playgroups, education programs and community houses.

The Role:

The Head of Program Delivery (Financial Health & Wellbeing) will oversee the development, innovation, and ongoing delivery of the programs which include financial capability and coaching, Microbusiness and Insurance and the Financial Independence Hub.

It is a senior leadership role with a mix of strategic & operational responsibilities. You must be able to grow and deliver programs that meet the needs of service participants, while also understanding the drivers of operational success & ensuring these are met. This role has three direct reports, and currently a team of 19 people.

The Candidate:

You will have at least 5 years’ senior leadership experience leading large, diverse teams and formal qualifications in community development, social science, microfinance, health, product development (or equivalent demonstrated experience). You will also have product & project management experience, managing multiple Initiatives at the same time.

In addition, you are able to demonstrate that you can:

  • lead and manage at an operational and strategic level
  • design services with the client at the centre and
  • integrate services using evidence-based models to assess client outcomes
  • manage Funders and other key stakeholders
  • set and manage financial budgets

The Offer:

An executive level salary is on offer, plus access to attractive PBI/NFP salary packaging. This is a full time, permanent position, based in Melbourne CBD, and flexible working arrangements are on offer.

This is a retained, exclusive assignment and any direct applications or referrals will be forwarded to Johnson Recruitment. 

About the organisation

Organisation Name : Johnson Recruitment

Johnson Recruitment is an independent recruitment and consulting firm established to assist clients achieve their business objectives through the recruitment of permanent and temporary staff. We are proud to connect job seekers with a role that they are genuinely passionate about.

Our outplacement methodology is designed to achieve staffing outcomes in terms of career transition, placement and counselling/support with an appropriate framework.

Our expertise sits firmly within the healthcare, medical services, community and social purpose sectors as well as the recruitment of practice managers and support staff across all sectors.

We are relationship-focused and provide each client a superior quality service to satisfy their individualised hiring outcomes. With our understanding of the challenges driving the current market, extensive industry experience and wide range of networks and contacts, we aim to provide our clients with a trusted and solution-driven approach. Johnson Recruitment works with clients to plan and coordinate individual recruitment projects and bulk recruitment drives as well as ad hoc and unplanned hiring assignments.

We focus on best practice recruitment methodology, rather than the “transactional” feel of other firms. In fact, our authenticity and genuine nature is our defining feature. Our shared learning environment means that our clients not only gain value from their consultant but also from the 100+ years of recruitment know-how from the rest of the team to reach the best possible outcome.

How to apply

If you have exceptional skills in the above areas and are looking for a new and exciting challenge, please make an application by clicking here to submit your resume and cover letter in Word format. To confidentially discuss this role further please feel free to call Lauren Sadler (9946 7326) or Barry Vienet (9946 7321) from Johnson Recruitment.


This is a retained, exclusive assignment and any direct applications or referrals will be forwarded to Johnson Recruitment. 


Please quote in application: Head of Program Delivery (Financial Health) via Pro Bono Australia.


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