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Family Violence Case Manager

Organisation : inTouch Multicultural Centre Against Family Violence

Location : Melbourne (Richmond / Dandenong)

Work type : Full-time, Part-time

Profession : Community Services, Social & Support Work

Sector : Community Support Services, Families, Women

Salary type : Annual Package

About the role

  • Located in Richmond / Dandenong / Outposts
  • Ongoing / Fixed Term (with possibility of extension), Full Time / Part Time – salary
    packaging available
  • Join a community-connected NFP enacting positive change at the intersection of
    family violence and multiculturalism!

Position Summary
We are seeking suitably qualified and experienced Family Violence Case
Managers to join us and help make a difference in the lives of women and
children experiencing family violence. Fluency in a language other than English is
essential. Preferred languages include but are not limited to Hindi, Punjabi,
Sinhalese, Cambodian, Korean, Vietnamese, Urdu and Dari.
Working in our inLanguage, inCulture model the successful applicants will
undertake assessment, monitoring, planning, case management, advocacy and
linking of women who are experiencing family violence with support services.
The case manager will be required to work closely with staff from other agencies
to ensure the clients’ needs can be addressed in an integrated manner.
If you have the capability to achieve success in this role, have a genuine
commitment to social justice, high ethical standards and values. We would love
to hear from you!

Position Accountabilities

  • Continuously assess and monitor the safety of women and their children
    throughout the referral period with inTouch;
  • Assist women to make informed choices for themselves and their children
    and to access appropriate and relevant services to help them achieve their
    stated goals;
  • Provide a range of support services and intervention, both individual and
    group based, to women and their children who have experienced family
  • Deliver specialist advice / knowledge to external service providers in
    relation to the CALD and family violence sector;
  • Articulate and demonstrate engagement with clients with complex needs;
  • Effectively work with relevant service providers to support an integrated
    approach to referral pathways, protocols and joint initiatives in the family
    violence sector;
  • Deliver education on the topics of CALD and family violence to community
  • Collate and enter data into inTouch software (SHIP) to support clear and
    concise reporting;
  • Proactively coordinate engagement with clients at outreach venues to
    provide efficient and effective support
  • Provide confidential, professional, timely and relevant services to women.

About the organisation

Organisation Name : inTouch Multicultural Centre Against Family Violence

Celebrating 35 years, inTouch Multicultural Centre Against Family Violence (inTouch) offers services and programs across the family violence continuum, from prevention and early intervention, to crisis intervention, post crisis support and recovery.
Continuing to grow in size and scope, the culturally tailored work they do helps address the complex needs of refugee and migrant women throughout Melbourne and Greater Victoria.
inTouch are committed to changing lives and changing communities for the better.
They strive to create a world where culturally diverse women and children live free of violence and, since 1984, have helped over 20,000 women experiencing family violence, 60% with children.

How to apply

Position Description : PD Case Manager (1)

inTouch has a pending renewal of an Equal Opportunity Exemption (H143/2018) and requests applications from women only.
As part of our screening process in support of the safeguarding of our clients, candidates will be required to complete a satisfactory National Police Check,
Statutory Declaration where necessary, sign our Code of Conduct and complete a Working with Children Check.
Applicants should express their interest through a short covering letter attaching their resume and a brief document, limited to three pages, addressing the key
selection criteria. Applicants who do not address KSC will not be considered.
A detailed position description is available on our website www.intouch.org.au
Please send your application, using the subject line: Family Violence Case Manager via Pro Bono.
Applications close on interviews will be held on a rolling basis.

Please quote in application: Family Violence Case Manager via Pro Bono Australia.


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